Sales Operations Specialist

2 weeks ago

Manila, National Capital Region, Philippines Amazon Full time


AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


AWS Worldwide Revenue Operations team is seeking a Sales Operations Specialist in Manila with broad technical skills, strong financial acumen and a deep operational and analytical background to assist the Startup Segment Organization Sales Operations team in creating efficiencies, assessing performance and reporting & delivering results.

As a member of this team, you will leverage strong data extraction skills to drive worldwide reporting deliverables, create ad hoc financial and sales performance analysis, support business planning, and implement operational and process improvements.

The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies.

Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.

Key job responsibilities

Key responsibilities include, but are not limited to:

  • Support the development of continuously-evolving operational and financial models and methodologies, executing the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
  • Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools
  • Develop relationships and processes with sales operations, sales, finance, partner, and other functional teams to identify and address reporting issues.
  • Maintain and develop financial tools or reports that align, and simplify, monthly business reviews, annual planning, and forecasting processes
  • Create WW financial and operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking
  • Generate ad hoc and monthly recurring financial and operational performance analysis, based on the needs of the stakeholders
  • Create mechanisms that provide recommendations through ad hoc data retrieval and analysis
  • Create new tools and business processes that simplifies, standardizes and enables operational excellence
  • Must be comfortable working in a remote location supporting a global organization
About the team
Diverse Experiences
AWS values diverse experiences.

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Manila, PHL | Taguig, PHL

5+ years of data, functional or operational analysis, based on large volumes of data

  • Must be proficient in Excel and be able to create and troubleshoot complex spreadsheets
  • Experience using ERP/CRM/Commission software, and various data warehouse systems
Experience communicating results to operations and business leaders

  • Highly organized and detail focused, have multitasking skills, and efficient in ambiguous situations
  • Ability to consistently meet deadlines, and provide wellvetted reporting and business recommendations
  • Experience with , SQL, SharePoint, and Tableau
  • Financial or accounting background, exposure to commissions and revenue recognition topics
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