Retail Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Sunnies Studios Full time

Management - Store (Retail & Consumer Products)

The Retail Operations Manager oversees all the daily operations of every store. He/she needs to be passionate about delivering exceptional levels of customer service and driving sales. He/she will manage the store's employees, including hiring, performance evaluation, scheduling and assigning duties and responsibilities by training, coaching and developing the team. The Retail Operations Manager will be responsible for motivating & engaging the staff and to ensure the staff represents and embraces values and understands our goals and measurables.

YOUR OVERALL MISSION & DAY-TO-DAY

Operations

Drive sales and profitability in offline channels

Execute store development strategies/plans in line with the business strategies/plans.

Implement store openings based on New Store Development

Core Process.

Recommend business / process improvements for Operations Team Leadership and Development

Build, motivate, and manage the entire operations team

Lead by example, coaching the area management team in bringing out the best in every team member

Lead manpower efficiency and productivity strategies

Ensures the successful implementation of staff policies or programs

YOUR TALENT (QUALIFICATIONS)

Candidate must possess at least Bachelor's/College Degree, with at least 10 years experience in Retail Operations

Passion for the company's brand

Analytical and has the leadership mindset to drive change and systemic innovation

Has the obsession to achieve results

Strong communication skills and excellent customer service skills

Flexible in work schedule and location

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Retail Operations Manager?

How many years of people management experience do you have?

Do you have customer service experience?

Which of the following Microsoft Office products are you experienced with?

If something is that good, it should be enjoyed by many. That's something Sunnies Studios has always believed in. The team has dedicated itself to the pursuit of offering remarkable products without the luxury mark-up.

Sunnies Studios, which was started in 2013, has since expanded to sell prescription eyeglasses and has launched Sunnies Face and Sunnies Café in the beauty and food industries.

Sunnies Studios operates all over the country and Asia, with over 100 locations to date.

Our Vision

To see the world through the lens of equality and enjoyment and leave it more eye catching than we found it.

Our Mission

Create beauty in everyday things, for everyone.

Our Values

We are creative.

We value an open and creative mindset – one that welcomes new ways of thinking, drives innovation, and turns imagination into reality.

We are customer focused.

We are dedicated to our customers. We listen, engage and put their needs at the center of all our decisions to be able to serve them better. We exist to create great quality, fairly priced products that bring ease and joy into lives.

We are committed.

We are committed to be a driver of positive change in the communities we exist in. We are committed to growing responsibly keeping our people, product and planet in mind.

We are consciously learning.

We love learning & believe there is always room to expand the mind and grown. We nurture curiosity, critical thinking and adaptability.

Our Culture

We're a bunch of energetic, young and happy crowd. We love getting together, both for work and for fun. At Sunnies, we take care of each other.

What we offer:

Competitive SalarySales IncentivesHealthcareMaternity AssistanceAnnual Eye Check-upGroup Life InsuranceVacation & Sick LeavesSpecial Leaves (Vaccination & Voter's Registration)Bereavement Leave & AssistanceProduct AllowanceProduct DiscountsHybrid work setupCozy and aesthetic workplace

About Us

If something is that good, it should be enjoyed by many. That's something Sunnies Studios has always believed in. The team has dedicated itself to the pursuit of offering remarkable products without the luxury mark-up.

Sunnies Studios, which was started in 2013, has since expanded to sell prescription eyeglasses and has launched Sunnies Face and Sunnies Café in the beauty and food industries.

Sunnies Studios operates all over the country and Asia, with over 100 locations to date.

Our Vision

To see the world through the lens of equality and enjoyment and leave it more eye catching than we found it.

Our Mission

Create beauty in everyday things, for everyone.

Our Values

We are creative.

We value an open and creative mindset – one that welcomes new ways of thinking, drives innovation, and turns imagination into reality.

We are customer focused.

We are dedicated to our customers. We listen, engage and put their needs at the center of all our decisions to be able to serve them better. We exist to create great quality, fairly priced products that bring ease and joy into lives.

We are committed.

We are committed to be a driver of positive change in the communities we exist in. We are committed to growing responsibly keeping our people, product and planet in mind.

We are consciously learning.

We love learning & believe there is always room to expand the mind and grown. We nurture curiosity, critical thinking and adaptability.

Our Culture

We're a bunch of energetic, young and happy crowd. We love getting together, both for work and for fun. At Sunnies, we take care of each other.

What we offer:

Competitive SalarySales IncentivesHealthcareMaternity AssistanceAnnual Eye Check-upGroup Life InsuranceVacation & Sick LeavesSpecial Leaves (Vaccination & Voter's Registration)Bereavement Leave & AssistanceProduct AllowanceProduct DiscountsHybrid work setupCozy and aesthetic workplace

Perks and benefits

Medical

Vision

Product Allowance, Privilege Discount, Free meals

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