Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Walter Mart Full time

Management - Store (Retail & Consumer Products)

The Operations Manager is responsible for managing overall Store Operations including but not limited to Cost Management, Profitability, People Management, Business Development, Sales Target Achievement, Customer Service, Inventory Management, Safety and Security, and Cash Management.

II. Duties & Responsibilities

  • Manage and assume overall responsibility for the success of all stores by directing all operational aspects and driving sales while minimizing costs set sales, operational goals and expectations of all stores
  • Drive business plan strategies, take actions and review results
  • Manage the performance of the District Heads and Store Heads to achieve the desired results in supporting the business
  • Lead store operations team to serve the customers best and hit store targets
  • Build organization efficiency and effectiveness
  • Ensure operational standards are implemented and that all policies, procedures, and controls are followed
  • Conceptualize sales and marketing initiatives to build sales and loyalty
  • Design and recommend business strategies and processes to build customer loyalty and to keep abreast with the market trends
  • Understand market, competition and customer preferences
  • Create programs to improve sales performance and grow the business

III. Job Qualifications

  • Bachelor's degree in business-related course or equivalent
  • 5+ years experience as Operations Manager in a retail industry
  • Excellent leadership, interpersonal and communication skills
  • Critical thinker and problem-solving skills
  • Able to work collaboratively and strategically with all levels of the organization
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as an operations manager?

Do you have customer service experience?

WalterMart's vision and mission is simple: to make HAPPY CUSTOMERS, develop GREAT PEOPLE, and become a GREAT COMPANY.

Armed with years of strong retail experience, Walter Mart Supermarket is now one of the major players in Philippines' retail industry today. Walter Mart continues to expand its market share with a network of 42 stores across Metro Manila, Cavite, Laguna, Batangas, Rizal, Quezon, Bulacan, Tarlac, Pampanga, Bataan and Nueva Ecija. Part of which is to continue its expansion in developing areas with the goal of elevating the shopping standards in more communities to a whole new level.

WalterMart Supermarket continues to grow and transform to meet the needs of all its customers. It opened WalterMart Mall, a community mall, where customers can shop, dine and have family – fun, and Waltermart Department Stores, where customers can avail of affordable everyday style with branded value.

WalterMart Supermarket launched the first Grocery Delivery service in the Philippines ). With a wide range of fresh products, same-day delivery options, and no picking fee, giving Filipino more reasons to love WalterMart everyday

All of these are because of the strong leadership and WalterMart's high regard for its people. Employee's health and well-being have always been WalterMart's priority. During the pandemic, employees were provided with safety kits, daily meals, and vitamins, transportation assistance paired with, an aggressive vaccination program. Strict implementation of well-structured safety protocols are being enforced in the workplace.

WalterMart's vision and mission is simple: to make HAPPY CUSTOMERS, develop GREAT PEOPLE, and become a GREAT COMPANY.

Armed with years of strong retail experience, Walter Mart Supermarket is now one of the major players in Philippines' retail industry today. Walter Mart continues to expand its market share with a network of 42 stores across Metro Manila, Cavite, Laguna, Batangas, Rizal, Quezon, Bulacan, Tarlac, Pampanga, Bataan and Nueva Ecija. Part of which is to continue its expansion in developing areas with the goal of elevating the shopping standards in more communities to a whole new level.

WalterMart Supermarket continues to grow and transform to meet the needs of all its customers. It opened WalterMart Mall, a community mall, where customers can shop, dine and have family – fun, and Waltermart Department Stores, where customers can avail of affordable everyday style with branded value.

WalterMart Supermarket launched the first Grocery Delivery service in the Philippines ). With a wide range of fresh products, same-day delivery options, and no picking fee, giving Filipino more reasons to love WalterMart everyday

All of these are because of the strong leadership and WalterMart's high regard for its people. Employee's health and well-being have always been WalterMart's priority. During the pandemic, employees were provided with safety kits, daily meals, and vitamins, transportation assistance paired with, an aggressive vaccination program. Strict implementation of well-structured safety protocols are being enforced in the workplace.

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