Senior IT Support Specialist

2 weeks ago


Manila, National Capital Region, Philippines Offshore Business Processing Full time

Help Desk & IT Support (Information & Communication Technology)

  • Improve exponentially with enhanced learning

Responsibilities

  • Maintain Desktop Encryption Keys for all company Computers.
  • Perform and Monitor Window Servers for both Physical and VM.
  • Preventive maintenance of Computers and Servers
  • Administer Windows Client/Server environment including setting permissions and file management.
  • Managing GPO (Group Policy Object) from the Active Directory.
  • Knowledge of windows Operating systems.
  • Knowledge of local area network.
  • Ability to analyze information and evaluate results to choose the best solution and solve problems.
  • Ability to create and maintain technical documentation in written or electronic form.
  • Knowledge of QMS, it's a plus if he/she has experience to ISMS.
  • Gather, Research, and communicate pricing on computer hardware and software.
  • Managing Jr IT Staff and covering assigned tasks if necessary.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. As well as upgrading hardware and systems.

Requirements

  • Candidate must possess at least a Bachelor's/College Degree in Information technology.
  • At least 3-years of working experience in the related field is required for this position
  • With experience in leading/managing Jr IT Staff
  • Working experience in a BPO industry is an advantage.
  • Applicants must be willing to work in Ortigas / Cubao
  • Applicants must be willing to work on holidays and weekends.
  • Must be willing to duty on a GY shift.
  • Can work independently and require minimal supervision

Offshore Business Processing (OBP) is a well-established outsourcing company and a global leader in offshored freight services. We offer services to different industries in different parts of the world: IT, Communications, Finance, Logistics, Forwarding, Retail, Manufacturing, and Transportation to name a few. Our workforce is composed of 500 passionate and driven professionals who help our clients reach their goals and make our company achieve our purpose and mission.

Offshore Business Processing (OBP) is a well-established outsourcing company and a global leader in offshored freight services. We offer services to different industries in different parts of the world: IT, Communications, Finance, Logistics, Forwarding, Retail, Manufacturing, and Transportation to name a few. Our workforce is composed of 500 passionate and driven professionals who help our clients reach their goals and make our company achieve our purpose and mission.

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