Head Customer Experience Design
2 weeks ago
- The Head of Customer Experience Design will lead & strategize the creation of end-to-end customer experiences across bank wide touchpoints & backend support units through deeper understanding of customer current experiences.
- He will head and manage a unit that co-creates better end-to-end experiences for customers through process improvement partnerships with the business units using data-driven and structured business process improvement tools. Coverage will be the end-to-end customer journey or the whole customer life cycle from Acquisition/Account Opening to Servicing/Maintenance and Attrition Management. He will drive the streamlining of processes for faster, convenient, accessible & error-free delivery of competitive service. In addition, he will help define the distinctive value and experiences the bank may consider to provide to its targeted customers through its products and services. He will lead the creation of a unique and signature end-to-end experience across customer touchpoints and segments.
- The role also includes reporting to the CEO, President and members of the Senior Manco, the progress on cross-functional efforts to improve the design on processes that impact customer experiences.
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Head Customer Experience Design
2 weeks ago
Taguig, National Capital Region, Philippines EastWest Bank Full timeThe Head of Customer Experience Design will lead & strategize the creation of end-to-end customer experiences across bank wide touchpoints & backend support units through deeper understanding of customer current experiences. He will head and manage a unit that co-creates better end-to-end experiences for customers through process improvement partnerships...
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Transformation Experience Design Lead
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Financial Full timeTransformation Experience Design Lead page is loaded Transformation Experience Design Lead Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best...
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Learning Experience Head
2 weeks ago
Taguig, National Capital Region, Philippines Cobden and Carter International Full timeLearning Experience Head (Bank/ Finance)Collaborate with department heads and subject matter experts to identify training needs and design effective learning programs. Develop training materials, including presentations, manuals, e-learning modules, and other relevant resources.Training Delivery:Conduct engaging and interactive training sessions for...
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Construction and Design Development Head
2 weeks ago
Taguig, National Capital Region, Philippines Robert Walters Full timeConstruction and Design Development Head (Real Estate) Save job An exciting opportunity has arisen for a talented and experienced Head of Development to join a dynamic team in BGC, Taguig. This role offers the chance to lead and shape the development strategy of a highly respected organisation.The successful candidate will have the opportunity to work in an...
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Design Head
2 weeks ago
Taguig, National Capital Region, Philippines GAIC Manpower Services Inc. (GAMSI) Full timeUnilab, MandaluyongRate: NegotiableBachelor of Science in Architecture / Interior Design or RelatedHighly Proficient in Grapic Design Software (2D/3D)Experience in Project Design concepts, space planning relating to Architectural and Engineering Projects.Proficiency in latest AutoCAD, Sketchup, Adobe Photoshop and other latest Architectural...
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Head of IT
2 weeks ago
Taguig, National Capital Region, Philippines Ninja Van PH Full timeJob Title : Head of IT Company Overview : A leading provider of financial services, specializing in Foreign Currency Exchange and Pawnshop services. With a strong commitment to customer satisfaction and innovation, we have established a significant presence in the market. As we continue to grow, we are seeking a dynamic and experienced IT Head to lead our IT...
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Head Internal Stakeholder Engagement
2 weeks ago
Taguig, National Capital Region, Philippines East West Banking Corporation Full timeAbout the job Head Internal Stakeholder EngagementThe Head of Internal Stakeholder Engagement will be responsible for bank wide employee engagement strategy on customer-centricity. He partners with HR in getting employees onboard the customer-centricity direction through activities that continuously encourage all employees engagement and participation in...
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Team Head, Admin
2 weeks ago
Taguig, National Capital Region, Philippines EastWest Bank Full timeAbout the JobLocation: BGC - Head OfficeCorporate Title: Team Head, Admin & MISWork Arrangement: OnsiteOur Consumer Lending Team is seeking experienced professionals to join us at our head office in Bonifacio Global City (BGC) as Team Head, Admin & MIS.The Team Head, Admin & MIS focuses on overseeing the Management Information System (MIS) needed by...
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Store Head
2 weeks ago
Taguig, National Capital Region, Philippines Muji Full timeManagement - Store (Retail & Consumer Products) Full time Add expected salary to your profile for insights Setting sales goals and ensuring they are metMaintaining the store's appearance and customer satisfactionOverseeing daily operations in the absence of the Associate Store Manager.Customer satisfaction-oriented Your application will include the...
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Head of Product
2 weeks ago
Taguig, National Capital Region, Philippines RecruitGo Phils Inc. Full timeProduct Management & Development (Information & Communication Technology) Full time Add expected salary to your profile for insights Emerhub provides essential market entry services such as company registration, tax, licensing, and compliance assistance in various international markets. We aim to simplify the complexities of cross-border business...
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Head of Sales for Small and Medium Enterprises
2 months ago
Taguig, National Capital Region, Philippines Robert Walters Full timeAn exciting opportunity has arisen for a passionate, empathetic, and committed individual to take on the role of Head of Sales for Small and Medium Enterprises. This role is based in the vibrant location of BGC and offers the chance to lead a dynamic team within a highly respected organisation. Credit writing and credit analysis is a core skill needed.As the...
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Customer Lifecycle and Campaigns Enablement Head
2 weeks ago
Taguig, National Capital Region, Philippines Globe Telecom Full timeCustomer Lifecycle and Campaigns Enablement Head Direct Marketing & CRM (Marketing & Communications) At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionDesign customer experiences that drive...
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Head of Legal
2 weeks ago
Taguig, National Capital Region, Philippines Ninja Van PH Full timeJob Role : Head of LegalJob Description :Company Overview :A leading provider of financial services, specializing in pawnshop, money changer and remittance services. With a strong commitment to customer satisfaction and innovation, we have established a significant presence in the market. We are seeking for an experienced Head of Legal to provide legal...
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Instructional Designer
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Financial Full timelocations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Today job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share...
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Customer Experience Manager
2 weeks ago
Taguig, National Capital Region, Philippines Home Credit Philippines Full timeProduct Management & Development (Marketing & Communications) Full time Add expected salary to your profile for insights Helping the country embrace the digital lifestyle is what we do – help us achieve this with your analytical mind and tech-savviness. Start your future today – join Home Credit Philippines nowWhat you will enjoy:Up to 20% variable...
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Head for Corporate
2 weeks ago
Taguig, National Capital Region, Philippines East West Banking Corporation Full timeHead for Corporate & Marketing Communications (Senior Officer) Job Openings Head for Corporate & Marketing Communications (Senior Officer) About the job Head for Corporate & Marketing Communications (Senior Officer)About the JobLocations: Makati and TaguigCorporate Title: Senior Assistant Vice President to Vice PresidentWork Arrangement: OnsiteOur Marketing...
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Solution Delivery Head
2 weeks ago
Taguig, National Capital Region, Philippines Cobden and Carter International Full timeSolution Delivery Head - Hybrid - BGC Taguig Full time Add expected salary to your profile for insights The Head, Solution Engineering is responsible for leading a team of software engineers to design, develop, and maintain software solutions that meet the needs of the organization. He/She is responsible for ensuring that the software solutions are...
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Construction Management Section Head
2 weeks ago
Taguig, National Capital Region, Philippines Metrobank Full timePress Tab to Move to Skip to Content Link Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...
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Solutions Designer
2 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeFunctions:The role will be responsible for the following:Product Solutions Designer/Managers are responsible for the development and delivery of new products and services as well as improvements to existing products and servicesManage the product design and development team, create processes and mechanisms to enable to the team to supportThey are key members...
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Head of Global Compensation
2 weeks ago
Taguig, National Capital Region, Philippines Reeracoen Philippines Full timeHead of Global Compensation & Benefits ID:46500 Overview200,000 PHP ~ 230,000 PHPBPO / IT BPO / Call CenterJob DescriptionThe Head of Compensation & Benefits for the Global Delivery Unit is a dynamic role that involves collaborating with Corporate HR and HR leaders to provide expertise on Rewards policies and programs. The role includes working on various...