Manager Customer Account Management

2 weeks ago


Taguig, National Capital Region, Philippines DKSH Group Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Location:

Taguig, PH, PH

Job Function: Sales

Requisition Number:

Description:

Job Summary

Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth

General Responsibilities
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
  • Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
  • Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
  • Develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
  • Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
  • Develop, monitor and recommend improvement initiatives on business processes, customer services and new techniques (category management, scanning, etc.)
  • Develop and build relationships with customers and a network of contacts to order to understand customer needs and achieve business objectives
  • Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution
Functional Skills and Knowledge
  • Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
  • Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
  • Demonstrate strong negotiation and communications skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in English, both written and spoken
Education

Degree in Sales/Marketing or related fields

#LI-JI1

Why It's Great to Work at DKSH #J-18808-Ljbffr
  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Schneider Electric Gruppe Full time

    Job Description - Account Manager - Contractors and Panel Builders (008U7F) Account Manager - Contractors and Panel Builders - 008U7F ACCOUNT MANAGER- CONTRACTORS/PANEL BUILDERS The account manager will be responsible for managing Schneider Electric partners such as contractors and panel builders by developing sales opportunities for transactional...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Schneider Electric Norge AS Full time

    ACCOUNT MANAGER- CONTRACTORS/PANEL BUILDERS The account manager will be responsible for managing Schneider Electric partners such as contractors and panel builders by developing sales opportunities for transactional products and solutions. He/She is expected to lead the customer's journey, from business development to after-sales services. What will you...

  • Finance Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Ayala Property Management Corporation Full time

    Add expected salary to your profile for insights Candidate must be a Certified Public AccountantAt least ten (10) years of relevant experience in accounting.Preferably with experience in financial reporting and general accountingCustomer-orientedMust be willing to work in BGC, Taguig. Job responsibilities:Handle the bookkeeping, monitoring, and control of...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines ABB Schweiz AG Full time

    Account ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...


  • Taguig, National Capital Region, Philippines Michael Page Full time

    About Our Client Our client is a renewable company with strong national presence in industrial sector. Job DescriptionResponsible for Customer Success locally by acting as the key interface to customers for:Invoicing & billing: provide first point of contact for query resolution with respect to invoices & billing; follow up on customer statement of accounts...


  • Taguig, National Capital Region, Philippines aCommerce Full time

    The role:At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients' businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing,...

  • Key Accounts Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines 20 S Inc. Full time

    We are looking for a high-performing Key Accounts Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. He/she will be responsible for developing and implementing specific key accounts plans.Scope of the roleDevelop sound channel and account plans to achieve business objectivesService...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job Overview:As the primary contact for a set of clients, you will nurture existing relationships and actively pursue new sales opportunities.Main Responsibilities: Act as the main point of contact for all client account management issues Establish and nurture enduring relationships with clients Negotiate contracts and finalize deals to optimize revenue...


  • Taguig, National Capital Region, Philippines HPE Full time

    Customer Project Manager This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Risewave Consulting Inc. Full time

    Position OverviewThe main responsibility of this role is to establish a strong connection between the Company and the Key Customer, aiming to secure business opportunities for the Company while ensuring the customer's success as their business partner. The role includes leading the internal team to meet customer requirements, analyzing their needs and...


  • Taguig, National Capital Region, Philippines DigiPlus Interactive Corp Full time

    DigiPlus Interactive Corp. (formerly known as Leisure and Resorts World Corporation) is a publicly listed company (PSE: PLUS). With over 20 years of expertise under its belt, DigiPlus ushered its unbeatable dominance in the Philippine retail gaming market by forging an empire of world-class multi-gaming platforms strategically located through a robust...

  • Group Account Manager

    1 month ago


    Taguig, National Capital Region, Philippines bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Duties & Responsibilities:Establishing and building senior level relationships and leveraging them in driving new profitable sales and protecting base business.Understanding and assessing customers' business objectives, strategies and requirements, identifying innovative solutions to meet account needs and overall account management including detailed...

  • accounting manager

    2 weeks ago


    Taguig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    An accounting manager handles the overall management and supervision of the accounting department. This includes overseeing the work of accountants, reviewing financial statements, and preparing reports for upper management. They may also develop and implement accounting policies and procedures.Qualifications:Must be a graduate of BS Accountancy CPA,...

  • Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines TLC Worldwide Full time

    WE ARE HIRING AN ACCOUNT MANAGER Are you ready to join the world's premier MarTech solution?TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to...

  • Accounting Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines International Pipe Industries Corporation Full time

    International Pipe Industries Corporation Overseeing the day-to-day operations of the accounting department.Supervising accounting staff and ensuring accurate and timely completion of financial tasks.Developing and implementing accounting policies, procedures, and internal controls.Preparing financial statements, reports, and budgets.Analyzing financial...

  • Jr. Account Manager

    2 weeks ago


    Taguig, National Capital Region, Philippines IQVIA Full time

    GENERAL SUMMARYThe Account Manager serves as the overall account owner, liaison, and concierge for customers in the pharmaceutical and healthcare industries. The focus of this position will center on the planning, execution, and strategy of digital campaigns within the email channel and other innovative technologies and products. A successful Account Manager...

  • Group Account Manager

    4 weeks ago


    Taguig, National Capital Region, Philippines bioMérieux Full time

    Who We Are:-A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. Our entrepreneurial adventure, begun over a century ago, is driven by an unrelenting commitment to improve public health worldwide. Since 1963, we've been paving the way in the field of in vitro diagnostics and have contributed greatly to...

  • Group Account Manager

    1 month ago


    Taguig, National Capital Region, Philippines bioMérieux Full time

    Who We Are:-A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. Our entrepreneurial adventure, begun over a century ago, is driven by an unrelenting commitment to improve public health worldwide. Since 1963, we've been paving the way in the field of in vitro diagnostics and have contributed greatly to...


  • Taguig, National Capital Region, Philippines Metacom Full time

    Are you excited about providing exceptional support to customers? We're looking for a dynamic Customer Success Manager to join our team in Taguig - BGC. You'll play a crucial role in ensuring our clients' success.Your Key ResponsibilitiesManage and nurture customer relationships at the enterprise level. Ensure their success and satisfaction.You lead...