Workforce Supervisor

Job Number Job Category Procurement, Purchasing, and Quality AssuranceLocation Courtyard Iloilo, Iloilo Business Park Madurriao, Iloilo City, Philippines, Philippines VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Print and organize various necessary documents, summarize relevant information, and...

The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...

JOB PURPOSE The Human Resource Business Partner will focus on working and building strategic relationships with the leaders, business partners, colleagues, and other key stakeholders to shape, develop, and deliver plans and solutions in line with the needs and priorities of Fair-Trade Outsourcing (FTO). This role will function as an expert and consultant on...

Transcom is looking for talented individuals like you to join our awesome team Be the next Real Time Analyst for our Transcom Iloilo site. Join our Transcom Family as a Real-Time Analyst As a Workforce Management Real Time Analyst , you will manage all call center traffic to ensure compliance with customer service level agreements. This will include -...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

BESTANK Manufacturing Corporation started over 30 years ago with a handful of employees. The backbone of the company was built on fair trade and equality, building on the precepts of PURITY, QUALITY & TRUST into every aspect of our operations. Job DescriptionPlan, organize and manage the work of subordinate staff (Department Supervisors) and with Engineering...

Key Responsibilities: Lead and manage supervisors and other team members to maintain stable and efficient operational business processes within the designated branch through observation, daily scrum, coaching, support, training, recognition, and policy implementation to address team members and branchrelated concerns. Assist the Customer Care Supervisor and...

Qualifications2nd year College Undergrad (No back subjects)= No experience neededHS/SHS Graduates with 6 months BPO experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob Description Main contact of customers for 1&1 support Improve weekly and monthly performance based on feedback from the...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

QualificationsHighschool and College graduates with no BPO ExperienceAverage communications skillsWilling to work on-site.Amendable to any given scheduleA team playerCan work ASAP.Job DescriptionHandle mileage plus reservations and queries.Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the...

Qualifications2nd year College Undergrad (No back subjects)= No experience neededHS/SHS Graduates with 6 months BPO experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

The Manager - HR BP Job Description Partner with business executives, leaders, and their teams for the development of business strategies that boost productivity and growth. Ability to drive results across business units independently Proficient in formulating policies across HR function Drive employer branding & culture Create and Manage annual...

SERVER TECHNICAL SUPPORT REPRESENTATIVES (3 vacancies)CEBU CITY LOCATIONMain Responsibility:● Main contact of customers for IONOS Support Improve weekly and monthly performance based on feedback from the Market Head of Server Operations. ● Proactively inform and report to the supervisor for support related issues ● Recommend solutions to customer...

SERVER TECHNICAL SUPPORT REPRESENTATIVES (3 vacancies)CEBU CITY LOCATION Main Responsibility:Main point of contact for customers needing IONOS SupportEnhance weekly and monthly performance based on feedback from the Head of Server OperationsProactively report support-related issues to the supervisorProvide solutions to customer concernsParticipate in...

SERVER TECHNICAL SUPPORT REPRESENTATIVES (3 vacancies)CEBU CITY LOCATIONMain Responsibility: Main contact of customers for IONOS Support Improve weekly and monthly performance based on feedback from the Market Head of Server Operations. Proactively inform and report to the supervisor for support related issues Recommend solutions to customer issues and...

We're JTI, Japan Tobacco International, and we believe in freedom.We believe in the power of choice, in the endless opportunities it brings. For the past two decades, we've been dedicated to crafting innovative products for our customers worldwide. This has driven our expansion to 130 countries and remarkable growth in the Philippines, from a team of 40 to...