Current jobs related to Help Desk Supervisor - Cebu City, Central Visayas - NCR Corporation
-
supervisor, operations
3 weeks ago
Cebu City, Central Visayas, Philippines Qualfon Full timeJob Title: Contact Center Supervisor Company: Qualfon Job Summary Lead a Team of Dedicated Contact Center Associates As a Contact Center Supervisor at Qualfon, you will be responsible for leading a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role requires a...
-
supervisor, operations
2 weeks ago
Cebu City, Central Visayas, Philippines Qualfon Full timeJob Title: Contact Center SupervisorCompany: QualfonJob SummaryLead a Team of Dedicated Contact Center AssociatesAs a Contact Center Supervisor at Qualfon, you will be responsible for leading a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role requires a strong...
-
supervisor, operations
3 months ago
Cebu City, Central Visayas, Philippines Qualfon Full timeJob Summary Mission: As a Contact Center Supervisor at Qualfon, you will lead a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role spans three critical dimensions: Mentor, Manager, and Messenger upholding the STRIDES values of Service, Teamwork, Results,...
-
coordinator, learning management system
1 month ago
Cebu City, Central Visayas, Philippines Qualfon Full timeJob SummaryMain Objectives and Duties:Managing Moodle LMS:Overseeing all Moodle courses, accounts, and toolsPerforming regular upgrades and backups of Moodle contentCourse management tasks such as updating properties, creating courses, enrolling users, and managing course configurationsProviding assistance to stakeholders and internal teams with multimedia...
-
Front Office Supervisor
3 weeks ago
Iloilo City, Western Visayas, Philippines DoubleDragon Properties Corp. Full timeDuties and ResponsibilitiesProvide Front Desk Staff with necessary training and support as directed by managementResolve issues/problems and coach and counsel the front desk team members to ensure a quality operationSupervise and monitor activities of all Front Desk staff and Concierge making sure they adhere to the Hotel's standards of excellence and to the...
-
front officer manager- hotel industry
3 weeks ago
Olongapo City, Central Luzon, Philippines TST Holdings Corp. Full timeResponsibilities:Trains, cross–trains, and retrains all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluate the job performance of each front office employee.Maintains working relationships and communicates with all departments.Maintains master key...
-
Safety Officer
1 month ago
Tarlac City, Central Luzon, Philippines Northern Builders Full timeDuties & Responsibilities:· Serves as Secretary to the Health and Safety Committee.· Acts in an advisory capacity on all matters pertaining to health and safety for the guidance of the employer and the workers.· Conducts investigation and accidents as member of the Health and Safety Committee and submits his separate report and analysis of accidents to...
-
Paralegal Assistant
2 months ago
Angeles City, Central Luzon, Philippines Mass Markets Full timePOSITION OVERVIEWJob Title:Paralegal Assistant Job Type:Full - Time Location:Angeles City, Philippines MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted...
-
Outbound Sales Representative
3 weeks ago
Angeles City, Central Luzon, Philippines MCI Careers Full timePOSITION OVERVIEWJob Title: Outbound Sales Representative (SOLAR- B2C)Job Type: Full Time; Graveyard ShiftLocation: Angeles City, Philippines (Onsite) We are seeking a highly motivated and results-driven Outbound Sales Representative to join our team. As an Outbound Sales Representative you will be responsible for actively prospecting, qualifying, and...
-
Help Desk Manager
3 months ago
Cebu City, Philippines JOBS PH Full timeQualifications:Certified JLPT Level N1 - N2Bachelor's degree graduate of any 4-5 year courseWith at least experience in people management: able to handle more than 5 team membersWell-versed in communicating with Japanese clientsWith extensive experience in project managementResponsibilities:Leading and overseeing the Help Desk technical team.Manages,...
-
Help Desk Manager
3 months ago
Cebu City, Philippines JOBS PH Full timeQualifications: Certified JLPT Level N1 - N2 Bachelor's degree graduate of any 4-5 year course With at least experience in people management: able to handle more than 5 team members Well-versed in communicating with Japanese clients With extensive experience in project management Responsibilities: Leading and overseeing the Help Desk technical...
-
Help Desk Manager
3 months ago
Cebu City, Philippines JOBS PH Full timeQualifications: Certified JLPT Level N1 - N2 Bachelor's degree graduate of any 4-5 year course With at least experience in people management: able to handle more than 5 team members Well-versed in communicating with Japanese clients With extensive experience in project management Responsibilities: Leading and overseeing the Help Desk technical...
-
Service Desk Coordinator
2 weeks ago
Cebu City, Philippines Quess Philippines Corp. Full timeService Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...
-
Service Desk Coordinator
2 weeks ago
Cebu City, Philippines Quess Philippines Corp. Full timeService Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...
-
IT Service Desk Coordinator
3 weeks ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...
-
IT Service Desk Coordinator
3 weeks ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...
-
Service Desk Technician III
3 weeks ago
Quezon City, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Description:Maintain and work tickets on the backups board.Troubleshoot backup failures.New remote installations/reinstallations.Disk Space Cleanup.Maintain and work tickets on the IT maintenance board.Resolving remote server alerts – disk space cleanup and HDD Failures.Identifying Trends to Reduce the Recurrence of Technical Issues.Maintain and Work...
-
Service Desk Coordinator
3 weeks ago
Cebu City, Philippines ETeam PH Full timeResponsibilities: Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. Oversee the day-to-day operation of your assigned team and ensure that department goals, such as service...
-
front office supervisor
1 month ago
Davao City, Davao, Philippines DAVAO LUXUR VENTURES CORPORATION Full timeJob SummaryThe Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service standards are met and that all guests have a positive...
-
Service Desk Technician III
3 weeks ago
Libis, Quezon City, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Description: Maintain and work tickets on the backups board. Troubleshoot backup failures. New remote installations/reinstallations. Disk Space Cleanup. Maintain and work tickets on the IT maintenance board. Resolving remote server alerts – disk space cleanup and HDD Failures. Identifying Trends to Reduce the Recurrence of Technical Issues. Maintain...
-
Service Desk Coordinator
1 week ago
Cebu City, Philippines Quess Phils. Corp. Full timeLocation hiring: - Cebu City Job Responsibilities: - Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential - Oversee the day-to-day operation of your assigned team and ensure that...
-
Service Desk Coordinator
3 weeks ago
Cebu City, Philippines ETeam PH Full timeResponsibilities: Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. Oversee the day-to-day operation of your assigned team and ensure that department goals, such as service...
-
Service Desk Coordinator
1 week ago
Cebu City, Philippines Quess Phils. Corp. Full timeLocation hiring: - Cebu City Job Responsibilities: - Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all customer interactions, delivering on their commitments, and maximizing their potential - Oversee the day-to-day operation of your assigned team and ensure that...
-
Service Desk Technician III
3 weeks ago
Libis, Quezon City, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Description: Maintain and work tickets on the backups board. Troubleshoot backup failures. New remote installations/reinstallations. Disk Space Cleanup. Maintain and work tickets on the IT maintenance board. Resolving remote server alerts – disk space cleanup and HDD Failures. Identifying Trends to Reduce the Recurrence of Technical Issues. Maintain...
-
Associate Service Desk Analyst II
5 days ago
Cebu, Philippines Optum, a UnitedHealth Group Company Full timeJOB TITLE: IT Service Desk - Cebu WHO WE ARE: Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual consumers. We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the PhilippinesWe are a leader in nearly every aspect of today’s health care landscapeWe leverage on having...
-
Service desk engineer supervisor
3 months ago
Quezon City, Philippines Ayuda Business Management solution Inc Full timeDUTIES AND RESPONSIBILITIES Service Desk and Support • Provides direct first level of support via telephone, email, web or any other means, such as: • Answering RFIs • App navigation • Onsite and remote assistance • Initial troubleshooting using the KB as reference • Password resets and ticket routing • Escalation to Level 2, 3 and principal...
-
IT Service Desk Analyst Level 1
3 weeks ago
Cebu City, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...
-
Service desk engineer supervisor
3 months ago
Quezon City, Philippines Ayuda Business Management solution Inc Full timeDUTIES AND RESPONSIBILITIES Service Desk and Support • Provides direct first level of support via telephone, email, web or any other means, such as: • Answering RFIs • App navigation • Onsite and remote assistance • Initial troubleshooting using the KB as reference • Password resets and ticket routing • Escalation to Level 2, 3 and principal...
-
IT Service Desk Analyst Level 1
3 weeks ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...
Help Desk Supervisor
3 months ago
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
Title : Walmart Supervisor I
Grade : 10
Position Summary & Key Areas of Responsibility:
- Maintaining effective communication with the client and other in-house organizations
- Identify, facilitate and implement process improvement ideas to improve efficiency
- Scheduling and delegating workload
- Maintaining general floor discipline
- Responsible for performance management of the allocated span
- Meet the given targets
- Driving operational initiatives to increase customer satisfaction
- Able to take initiative to assist team members
- Strong decision-making skills
- Ability to take initiative and drive for results
- Knowledge of the POS/SCO/NONPOS equipment, troubleshooting procedures and ability to expand that knowledge
- Should possess team management and motivational skills
- Experience in technical process will be an added advantage
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a email domain." Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr