Help Desk Manager

Qualifications: Certified JLPT Level N1 - N2 Bachelor's degree graduate of any 4-5 year course With at least experience in people management: able to handle more than 5 team members Well-versed in communicating with Japanese clients With extensive experience in project management Responsibilities: Leading and overseeing the Help Desk technical...

Qualifications: Certified JLPT Level N1 - N2 Bachelor's degree graduate of any 4-5 year course With at least experience in people management: able to handle more than 5 team members Well-versed in communicating with Japanese clients With extensive experience in project management Responsibilities: Leading and overseeing the Help Desk technical...

JOB TITLE: IT Service Desk - Cebu WHO WE ARE: Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual consumers. We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the PhilippinesWe are a leader in nearly every aspect of today’s health care landscapeWe leverage on having...

Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...

Determine best solution based on the issues and details provided by the customers Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Direct...

Determine best solution based on the issues and details provided by the customers Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Direct...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

Service Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...

Job Description:Maintain and work tickets on the backups board.Troubleshoot backup failures.New remote installations/reinstallations.Disk Space Cleanup.Maintain and work tickets on the IT maintenance board.Resolving remote server alerts – disk space cleanup and HDD Failures.Identifying Trends to Reduce the Recurrence of Technical Issues.Maintain and Work...

Service Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...

Job Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...

Job Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...

Job Description:As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...

Job Description: Maintain and work tickets on the backups board. Troubleshoot backup failures. New remote installations/reinstallations. Disk Space Cleanup. Maintain and work tickets on the IT maintenance board. Resolving remote server alerts – disk space cleanup and HDD Failures. Identifying Trends to Reduce the Recurrence of Technical Issues. Maintain...

Job Description: As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...

Job Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...

Job Description: Maintain and work tickets on the backups board. Troubleshoot backup failures. New remote installations/reinstallations. Disk Space Cleanup. Maintain and work tickets on the IT maintenance board. Resolving remote server alerts – disk space cleanup and HDD Failures. Identifying Trends to Reduce the Recurrence of Technical Issues. Maintain...

Job Description: As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...

Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and problems...

Job Details:•Contract 6 months•Salary: 1 year exp - 22-23k or 2 years exp – 24-25k•Rotational shift: Day, Mid, Night Shift (shift schedules can only be determined during onboarding)•Work on-site set-up•Location: 12th Flr., Lexmark Plaza 1, Samar Loop, Corner Panay Road, Cebu Business Park, Cebu CityJob Description:• Troubleshoots via the phone...