Agency Administration Officer

2 weeks ago


Davao City, Davao, Philippines Manulife and John Hancock Full time
Agency Administration Officer Manulife and John Hancock Davao, Philippines

Agency Administration Officer Manulife and John Hancock Davao, Philippines Posted 4 days ago Permanent Competitive

Agency Administration Officer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

In Office

Job Description

The opportunity

The Agency Administrative Officer is responsible for providing administrative support to the Team.

Responsibilities:

  • Effective Sector and/or Zone Events Management & Timely Release of Zone-initiated Reports
  • Efficient coordination of Sector and/or Territory Activities and Requirements
  • Work with other business units in tracking of special projects / initiatives that impact the sector
  • Monitoring of attendance on Structured Work-Week Activities
  • Expense Tracking & On-time Submission on Reimbursement and Liquidation of SMTs
  • Ensure correct internal processes including procedures and documentation
  • Processing of payment related to travels and entertainment of Agency activities
  • Maintenance of files where expenses are listed for budget monitoring purposes
  • Agency Digitalization and Transformation -- facilitate the achievement of digital tools adoption target through various reminders, reports and other creative ways using various communication channels.
How will you create impact?

The role will report to the Zone Head.

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
  • Graduate of bachelor's degree
  • Strong knowledge on office processes and procedures
  • Highly experienced in MS Office and applications (Word, Excel and Powerpoint)
  • Detail-oriented and highly organized
  • High sense of business ethics and professionalism
  • Good communication and interpersonal skills
What can we offer you?
  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
Our commitment to you
  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Job ID JR

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