Financial Operation Team Lead

2 weeks ago


Pasig, National Capital Region, Philippines TechTiera Corp Full time

The Manila FinOps Team Leader plays a pivotal role in leading a team that generates

proactive insights and recommendations about customer cloud environments and

creates monthly reports. These proactive insights and recommendations form the basis

of regular updates in periodic operational review sessions provided by frontline CMND

staff, and underpin the baseline services expected by customers, keeping them updated

and happy.

The FinOps Team Leader leads a small team that will scale with time to support the

needs of CMND.

The FinOps Team Leader will:

  • Direct the Manila FinOps team under guidance from their direct manager, CMND

and the broader Australian MCS team.

  • Proactively build working relationships with the Australian the Online Systems

and FinOps manager, CMND manager and the broader Service Delivery

Manager (SDM) and Personal Customer Technical Officer (PCTO) community.

  • Track and routinely ensure all deliverables and executables are performed on

time by all team members.

  • Proactively update work instructions and service deliverables in our internal

knowledgebase, ensuring they are up to date as they may change with time.

  • Develop and maintain standardized reporting templates and dashboards to

communicate insights and progress relating to customer cloud environments.

  • Run monthly analysis and maintenance tasks against a minimum set of customer

cloud environments each month:

  • Collaborate with CMND to understand business requirements and align

insights with the organization's goals and objectives.

  • Gather data and perform comprehensive analysis to identify areas for

improvement, potential risks, and optimisation opportunities within the

cloud environment.

  • Produce standardised reports containing recommendations and insights

relating to the Cloud Adoption Framework (CAF), ready for consumption

by our frontline CMND team and ready for delivery to customers.

  • Work with the MCS Product, Architecture and Devops teams to suggestions

regarding the automated extraction of data from systems and population into

automated reporting to speed up the delivery of proactive work deliverables for

customers.

  • Execute individual prescribed proactive work items on behalf of CMND and the

customer, for example the implementation of cost saving measures in public

cloud.

The FinOps Team Leader will have a sense of urgency about achieving goals, attention

to detail, influencing skills and customer focus.

The Team Leader will possess a desire to continuously learn and improve themselves

and the team, and have a natural curiosity inclusive of, but not limited to cloud

technologies.

Qualifications:

  • Degree in Information Technology, Finance with an IT focus.
  • 6+ years solid experience in FinTech
  • Previous or current background in Technical Management, Project Management,

or as a Senior Business Analyst

  • Strong adherence to tracking.
  • Strong facilitation and/or project management skills.
  • Strong experience in process improvement. Ability to achieve results despite a

strong multi-tasking environment.

  • Experience in working with and managing a diverse set of stakeholders.
  • Ability to prioritise and manage competing demands of multiple concurrent

activities/projects.

  • Desired skills in Systems and Data Management, Salesforce/ServiceDesk,

Automation and Technical Support, ServiceNow and/or Salesforce.

Job Type: Full-time

Pay: Php120,000.00 per month

Schedule:

  • Early shift

Experience:

  • Fintech: 6 years (Required)

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