Service Processor

2 weeks ago


Cebu City, Central Visayas, Philippines Aereach Strategic Partners Full time

Position: Service Processor/Process Coordinator
Location: Remote /WFH
Type: Full-Time

About the Role:

We are seeking a highly organized and detail-oriented Service Processor/Process Coordinator to join our team. In this role, you will be responsible for managing the end-to-end process of hiring new drivers. This includes sourcing candidates from , coordinating background checks with our designated vendor, and maintaining up-to-date records on the FedEx website. You will also regularly communicate with managers to assess staffing needs and ensure the seamless execution of the hiring process.

Key Responsibilities:

  • Candidate Sourcing and Communication:
    • Extract candidate information from
    • Communicate necessary information with qualified candidates via email and phone.
    • Schedule and coordinate interviews as needed.
  • Background Check Coordination:
    • Collaborate with our specified vendor to initiate and track background checks.
    • Ensure timely completion of background checks and follow up on pending cases.
  • Data Management:
    • Update and maintain accurate records of candidate status and hiring process on the FedEx website.
    • Ensure all data is current and accessible to relevant stakeholders.
  • Stakeholder Communication:
    • Regularly communicate with managers to assess ongoing and future staffing needs.
    • Provide updates on the status of the hiring process and candidate progress.
    • Address any concerns or issues raised by managers or candidates promptly.
  • Process Management:
    • Organize and manage all steps of the hiring process to ensure efficiency and effectiveness.
    • Follow up with various stakeholders to ensure timely execution of each process step.
    • Identify and implement improvements to streamline the hiring process.

Requirements:

  • Proven experience in a similar role, preferably in a remote or virtual assistant capacity.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in using online job boards (e.g., ) and communication tools (email, phone).
  • Familiarity with data management and updating records on websites.
  • Ability to work independently and as part of a team.
  • Experience with background check processes is a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Flexible remote working environment.
  • Opportunity to be part of a dynamic and growing team.
  • Professional development and growth opportunities.

If you are a proactive and efficient professional with a passion for managing processes and ensuring smooth operations, we would love to hear from you. Apply now to join our team and make a significant impact


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