Customer Service Representative
4 weeks ago
1. Monitors the shipments from processing up to the arrival of cargo.
2. Informs clients of flight information and irregularity.
3. Monitors shipments both Import and Export.
4. Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account.
5. Set appointment on behalf of Sales Personnel when the latter is pre-occupied.
6. Receives booking from and forwards to Booking and Monitoring Assistant MNLEXP with copies to Logistics/Customer Service Department updates clients regarding flight details in a timely manner.
7. Coordinates with CS Assistant-HO for status of shipments and updates Clients/Foreign Counterparts/Sales Personnel/Operations Branch accordingly.
8. Request for POD from foreign counterparts and advises clients if required.
9. Coordinates with Clients/Branches regarding irregularities on documents or cargoes and advises concerned departments regarding final disposition based on clients/branchesinstructions.
10. Prepares and sends report as required by clients.
11. Calls clients if there will be booking on the day.
12. Follows-up status of shipments from Head Office.
13. Follows-up details of shipments from Head Office.
14. Files all quotation/correspondences for the area assigned and file other documents on a per client basis.
15. Fax AWB and other required documents to clients and counterparts if required.
16. Coordinates with Document Processor regarding status of client’s shipments. Informs Import Assistant (Air and Sea) /Branch Officer regarding all developments concerning the shipment.
17. Assist Branch Officer Personnel when needed.
18. Coordinates with clients regarding readiness of documents pick-up of cargoes mode of release (BD/FD) and delivery of shipments.
19. Performs other duties that may be assigned by TOP MANAGEMENT from time to time.
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Cagayan De Oro CSR
1 month ago
Cagayan De Oro City, Philippines Customer Service Representative Full timeCustomer Service Representative! Location: Cagayan de Oro Centrio Mall Salary Offer: 15K up to 16,850 Minimum Requirements - At Least High School (old curriculum)or SHS Graduate - With or Without Call Center Experience - Willing To Work Onsite - Can Start Asap
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Cagayan De Oro CSR
4 weeks ago
Cagayan De Oro City, Philippines Customer Service Representative Full timeCustomer Service Representative! Location: Cagayan de Oro Centrio Mall Salary Offer: 15K up to 16,850 Minimum Requirements - At Least High School (old curriculum)or SHS Graduate - With or Without Call Center Experience - Willing To Work Onsite - Can Start Asap
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Quezon City Csr
1 month ago
Quezon City, Philippines Customer Service Representative Full timeCUBAO IS MASSIVE HIRINGCUSTOMER SERVICE REPRESENTATIVESalary Package : Up to 26K Qualifications:✔HS grad(old curriculum)✔SHS grad(K-12)✔College grad/undergrad✔ With Or Without CCE*Paid training*13th month pay benefits
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Call Center Agent
2 weeks ago
Bacolod City, Western Visayas, Philippines Customer Service Representative Full timeWE'RE HIRING HERE AT BACOLOD CITYWITH OR WITHOUT CALL CENTER EXPERIENCE(CALL CENTER JOB)LOCATION:Bacolod -Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros OccidentalWITH OR WITHOUT CALL CENTER EXPERIENCE1 DAY APPLICATION PROCESSUP TO 14K-18K SALARYAT LEAST HS GRADUATE ( OLD CURRICULUM )
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Call Center Agent
1 month ago
Bacolod City, Philippines Customer Service Representative Full timeWE'RE HIRING HERE AT BACOLOD CITY WITH OR WITHOUT CALL CENTER EXPERIENCE (CALL CENTER JOB) LOCATION: Bacolod -Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros Occidental WITH OR WITHOUT CALL CENTER EXPERIENCE 1 DAY APPLICATION PROCESS UP TO 14K-18K SALARY AT LEAST HS GRADUATE ( OLD CURRICULUM )
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Call Center Agent
4 weeks ago
Bacolod City, Philippines Customer Service Representative Full timeWE'RE HIRING HERE AT BACOLOD CITY WITH OR WITHOUT CALL CENTER EXPERIENCE (CALL CENTER JOB) LOCATION: Bacolod -Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros Occidental WITH OR WITHOUT CALL CENTER EXPERIENCE 1 DAY APPLICATION PROCESS UP TO 14K-18K SALARY AT LEAST HS GRADUATE ( OLD CURRICULUM )
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Customer Service Representative
1 month ago
Parañaque, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeThis position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.Duties and Responsibilities:To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...
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Customer Service Representative
1 month ago
Parañaque, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeThis position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. Duties and Responsibilities: To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...
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Customer Service Representative
4 weeks ago
Parañaque, Philippines TOPSERVE SERVICE SOLUTIONS INC. Full timeThis position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. Duties and Responsibilities: To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a...
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Customer Service Representative
1 month ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
1 month ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
4 weeks ago
Parañaque, Philippines Sonak Corporation Full timeThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. Initially, the CSR role will...
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Customer Service Representative
4 weeks ago
Parañaque, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJOB DISCREPTION and RESPONSIBILITIES1.Monitors the shipments from processing up to the arrival of cargo.2.Informs clients of flight information and irregularity.3.Monitors shipments both Import and Export.4.Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area Account. 5.Set...
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Customer Service Representative
4 weeks ago
Parañaque City, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJOB DISCREPTION and RESPONSIBILITIES 1. Monitors the shipments from processing up to the arrival of cargo. 2. Informs clients of flight information and irregularity. 3. Monitors shipments both Import and Export. 4. Attends to inquires of walk-in/phone-in clients/foreign counterparts regarding rates or other details related to their assigned Sales Area...
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Customer Service Representative
1 month ago
Parañaque, Philippines Linaheim Corporate Services, Inc Full timeJOB SUMMARY:Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.KEY TASK RESPONSIBILITIES:1. CALL MANAGEMENT/ACCURACY1.1 Provide complete and accurate information to customers1.2 Maintain required and set Service...
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Customer Service Representative
1 month ago
Parañaque, Philippines Linaheim Corporate Services, Inc Full timeJOB SUMMARY: Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications. KEY TASK RESPONSIBILITIES: 1. CALL MANAGEMENT/ACCURACY 1.1 Provide complete and accurate information to customers 1.2 Maintain required and set...
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Customer Service Representative
4 weeks ago
Parañaque, Philippines Linaheim Corporate Services, Inc Full timeJOB SUMMARY: Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications. KEY TASK RESPONSIBILITIES: 1. CALL MANAGEMENT/ACCURACY 1.1 Provide complete and accurate information to customers 1.2 Maintain required and set...
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Customer Service Representative
2 weeks ago
Davao City, Davao, Philippines Lexieconsulting Full timeCustomer service representatives listen to customer concerns, answer customer questions and provide information about the company's products and services. In some cases, customer service representatives may also take orders and set up new customer accounts. Seniority levelSeniority level Entry level Employment typeEmployment type Contract Job functionCall...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Lexieconsulting Full timeCustomer Service Representative - Home Appliance Assist customers with inquiries about home appliances. Provide solutions with a friendly and helpful attitude. Ensure that we process customer orders. Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionCustomer Happiness Email and Chat Support SpecialistCustomer...
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Customer Service Representative
4 days ago
Pasig City, Philippines Velasco Outsourcing Company Full timeCustomer Service Representative *Join Our Team as a Customer Service Representative!* Are you ready to embark on a rewarding career journey? We are currently seeking passionate individuals to join our team as Customer Service Representatives for two exciting accounts! We Offer Up to 27K Salary Package