Head of Key Account Management Asia Job

2 weeks ago

Manila, National Capital Region, Philippines SmartConsulting Full time

Location: Onsite, Manila, Philippines

About the Hiring Company:

We are a leading content provider to the iGaming Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Our passion for premium entertainment is unrivaled. We strive to create the most engaging and evocative experience for all our customers across a range of products, including slots, live casinoand bingo.

Job Description:

  • Develop and implement strategic plans for the account management team to drive customer satisfaction and revenue growth.
  • Lead, mentor, and manage a team of account managers to ensure exceptional client service and support.
  • Identify opportunities for growth within existing accounts and develop strategies to capitalise on them.
  • Collaborate with cross-functional teams to ensure alignment of account management goals with overall business objectives.
  • Oversee the development of customised solutions to meet client needs and ensure customer success.
  • Monitor and analyse account performance data to identify trends and areas for improvement.
  • Maintain and strengthen relationships with key clients, acting as the primary point of contact.
  • Manage account budgets, forecasts, and ensure revenue targets are met or exceeded.

The Successful Candidate

  • 6+ years of experience in leading Sales and/or Key Account Management teams in iGaming industry (Slots/LiveDealer)
  • Strong people management experience
  • Someone with a very senior approach, network and knowledge of the Asian industry landscape
  • Fluent in English and other Asian language
  • Proven leadership experience with a track record of managing and developing high-performing teams.
  • Strong strategic thinking and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Experience with CRM systems and a strong understanding of Key Account Management best practices.
  • Strong financial acumen and experience managing budgets.
  • Adept at using data to drive decisions and improve performance.
  • Results-oriented and able to thrive in a fast-paced, dynamic environment.

Interested?

If the position has caught your attention and you wish to apply, please upload your CV along with your contact info. If you want to know more about the position.

is our responsible recruitment partner for this position, they are a consultancy firm within recruitment/head-hunting. support their clients in recruiting iGaming & Crypto experts globally.


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