Collections Manager

2 weeks ago


Makati City, National Capital Region, Philippines Cartrack Technologies Philippines Inc. Full time

Are you a critical thinker with good interpersonal skills?

Are you a reliable individual with the ability to work under pressure to ensure that deadlines are met?

Cartrack is a leading global provider of data analytic solutions for mobile asset management, asset recovery and workforce optimization based on a proven Software-as-a-Service platform. Fleet management, Stolen Vehicle Recovery and insurance telematics services remain its core business, with a focus on technology development to enhance customer experience. The company is a service-centric organization focusing on the in-house design, development and installation of telematics technology and data analytics.

We are looking for a Collections Manager to join our team and manage the collections call center and the collection of payments from Cartrack customers in the Philippines.

Job Description:

  • Investigation and implementation of new initiatives to enhance the running of the department to increase collections
  • Improve the collections' function
  • Manage the call center of collection department
  • Set targets for the Individual Collections Call Centre
  • Conduct interviews for new staff
  • Report on and forecast collections
  • Approve credit notes and refunds
  • Ensuring compliance with Cartrack Policies and Procedures
  • Keeping the team motivated and committed to the achieving of set goals
  • Providing on-going, continuous feedback to senior management
  • Providing on-going, continuous guidance to consultant
  • Always promoting a good working relationship with colleagues and working towards and maintaining good working relationships with other departments
  • Always being a role model for staff and an example of how results are achieved
  • Constant monitoring of activity levels and productivity of staff
  • Generating of Daily, Weekly and Monthly reports
  • Effective management of staff-related issues, including Performance Management and Disciplinary procedures. Approve leave, overtime and incentives monthly

Job Requirements:

  • Graduate of Finance, Accountancy or Business-related courses
  • At least 5 years relevant experience of managing/supervising a call center-based collection team
  • Excellent analytical skills along with the ability to create and present detailed reports
  • Team management, strong administration skills and negotiation skills
  • Problem-solving attitude
  • Adaptability
  • Excellent communication and interpersonal skills
  • Above average emotional intelligence and assertive
  • Advance knowledge in Microsoft Office specially Microsoft Excel
  • Willing to report in Makati City office and can start ASAP

Job Types: Full-time, Permanent

Pay: From Php60,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary

Experience:

  • people management: 5 years (Required)
  • collections /accounts receivable: 5 years (Required)

Expected Start Date: 05/31/2024


#J-18808-Ljbffr

  • Makati City, National Capital Region, Philippines Optimus Executive Search Solutions Full time

    Company DescriptionOptimus Executive Search Solutions, Inc. is an executive search organization located in Makati. We specialize in Fast Moving Consumer Goods (FMCG) and Pharmaceutical Industries, as well as human resource needs of companies in the Banking & Finance, Information Technology, Energy, Real Estate, Retail, Telecommunications, BPO & Call Center,...

  • collections head

    2 weeks ago


    Makati City, National Capital Region, Philippines KSearch Asia Consulting Full time

    The Philippines' leading fintech company needs a Collections Head. Apply online or call us for inquiries CLIENTOur client is the country's leading fintech company.JOB DESCRIPTION• Manages the delinquency rates of the loans portfolio through effective partner management ensuring Arm's Length.• Conducts regular collections agency visits and follows through...

  • Collection Executive

    2 weeks ago


    Makati City, National Capital Region, Philippines Tamaray People Solutions. Corp Full time

    As a Collection Team Leader, you will be responsible for leading and supervising a team ofcollection agents to ensure timely and effective debt recovery. You will oversee the day-to day operations of the collection department, provide guidance and support to teammembers, and implement strategies to improve collection performance. Your role willinvolve...

  • Collections Officer

    2 weeks ago


    Makati City, National Capital Region, Philippines Asia Pepleworks Full time

    Monitoring and Supervision: Responsible for overseeing the Account Receivables of Safeguard brand. Client Collections: Ensure timely and efficient collections from clients. Customer Service: Address and resolve customer calls and concerns. Financial Reconciliation: Prepare necessary account reconciliations. Collaboration: Coordinate with Finance...

  • Collection Specialist

    2 weeks ago


    Makati City, National Capital Region, Philippines SOSA JB Property Management Corp. Full time

    SOSA JB Property Management Corp is looking for Collection Specialist. You will be reporting to Billing and Collection Supervisor. Location is in Makati.Working hours/days:Monday-Thursday (8:30AM-6:30PM)Friday (8:30AM-5:30PM). Basic Salary is Php. 20, Php. 25,000.00 You must report timely and accurate BIR compliances. The ideal candidate must update...


  • Makati City, National Capital Region, Philippines NM Network Manager Sales Full time

    Opportunity Expired We are looking for a zealous Marketing Assistant to support the Marketing department of our company in its primary and administrative duties. Opportunity details Opportunity Type Graduate Job Number of Vacancies 1 PHP 15, ,000 PHP 15, ,000 Start Date ASAP Applications Open Applications Close 6 Jul 2022 Hiring criteriaBachelor's...


  • Makati City, National Capital Region, Philippines SOSA JB Property Management Corp. Full time

    Company Overview:SosaJB Property Management Corp. is committed to exceptional service and fostering a dynamic, inclusive work environment. Join us to contribute to our mission of excellence in service delivery.Position: Billing and Collection SpecialistArea of Assignment: Pasay, Binondo (Manila), PasigSalary range: 18k-21k (for entry level)Department:...

  • Collection Officer

    2 weeks ago


    Makati City, National Capital Region, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Responsible for effective managing of collections and resolutions of the past due portfolio, ensuring timely submission of reports and monitors compliance to all internal and external regulations.Requirements:1. Graduate of Business Administration, Accounting, and Economics. 2. Good customer relationship 3. Detail-oriented. 4. Good communication skills. ...


  • Quezon City, National Capital Region, Philippines Amici Mercantile Inc. Full time

    Responsible for overseeing the approval of credit terms, development of the credit policies and collection strategies as well as measures metrics for edit control and collection activities.Duties and Responsibilities:1. Creates a credit risk management environment of an acceptable quality, in terms of established credit guidelines.2. Develops sound,...


  • Makati City, National Capital Region, Philippines Etaily Full time

    Principal Duties & ResponsibilitiesThe Billing & Collection Specialist is responsible for overseeing the billing function within the Group. This includes managing the invoicing process, ensuring accuracy and completeness of billing data, timely collection of payments, and effective interaction with external stakeholders such as clients and service providers....


  • Makati City, National Capital Region, Philippines Filinvest Group Full time

    To prepare accurate monthly water billing, post collections in the system and issue disconnection notices promptly. To assist in attending customers complaints and other concerns. To prepare and submit the relevant reports to immediate superiors for management purposes. KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 1. Billing 1-a. Posts the monthly meter...


  • Quezon City, National Capital Region, Philippines Flexi Finance Full time

    The objective of this role is to ensure Field Collections teams are properly working within his area and delivering required results while respecting all collections/company policies, standard process and procedures. We are looking for managers in areas Quezon City, Bohol, and Mandaluyong.Your job will be:Is responsible for fulfillment of area's results,...


  • Mandaluyong City, National Capital Region, Philippines RADIOWEALTH FINANCE COMPANY, INC Full time

    Responsible for the collection management and its recording and entering in the collection systemConsistent monitoring and updating of all MIS-related reports - collection summary report, DCCR, SOC, Was-Is, MOB etc.Responsible for the endorsement and pull out of deliquent accounts to/ from 3rd party collection agenciesResponsible for monitoring of daily...


  • Makati City, National Capital Region, Philippines Asian Institute of Management Full time

    The AR and Collections Senior Associate renders technical support in Accounting, Financial Reporting and in the collection of Accounts Receivable, primarily responsible for the accounting for trade accounts receivable, revenues, deferred revenues, and related transactions.QualificationsEducationBachelor's Degree in Accountancy or Financial Management2 years...

  • Collection Assistant

    2 weeks ago


    Makati City, National Capital Region, Philippines TahjNsdmm Management Full time

    RGENT HIRINGBILLING ASSISTANT/COLLECTION ASSISTANTLocations Available: Makati/BGC TaguigSalary:QUALIFICATIONS:Bachelor's Degree holder in Financial Management/Accounting, BSBA or relatedEnglish proficient (verbal and written)Fresh graduates are welcome to applyProven experience as Administrative Assistant and/or General Accounting for at least 6 months to 1...

  • Collection Analyst

    2 weeks ago


    Quezon City, National Capital Region, Philippines Rod and Staff Recruitment Group Full time

    Responsibilities:Collect and maintain customer account information (e.g. track account status, report on outstanding balances, prioritize collection activity)Follow up on overdue accounts (e.g. initiate demand letters, make outbound phone calls to delinquent accounts, manage external debt collections, etc.)Ensure compliance with credit and collections...


  • Makati City, National Capital Region, Philippines TahjNsdmm Management Full time

    WE ARE HIRINGBilling and Collection Assistant Location: Makati, Taguig, Laguna, Quezon City, Batangas, Bulacan, BicutanQUALIFICATIONS:Bachelor's Degree holder in Financial Management/Accounting, BSBA or relatedExcellence communication skills (verbal and written)Proven experience as Administrative Assistant and/or General Accounting for at least 1...


  • Mandaluyong City, National Capital Region, Philippines Acquire BPO Full time

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Processing payments Encouraging timely commitment in accordance with customer's account's collection calendar Ensure...

  • Collections Manager

    2 weeks ago


    Makati City, National Capital Region, Philippines Prudential Guarantee and Assurance, Inc. Full time

    Monitor, supervise, plan and report important matters to management Delegates task to subordinates and monitors results Assists the staff in solving the problem related to accounting computation Monitors output of staff related to Contingent Profit Commission (CPC) Prepares and coordinates the outstanding accounts confirmed for deduction from CPC Provides...


  • Quezon City, National Capital Region, Philippines Kinect Incorporated Full time

    Team Leader ManagementLead and supervise and team of collection representatives, providing guidance, support, and mentorship to ensure high performance and productivity.Set clear performance expectations, goals, and targets for team members, and monitor their performance against key performance indicators (KPIs) and metrics.Conduct regular performance...