Insurance Claims Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Axinan Pte. Ltd. Full time

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking an experienced Claims Specialist with a strong focus on Accuracy reporting and Client Management to join our dynamic team. As a Claims Specialist you will be working with the Brokerage Team and play a crucial role in providing reliable services to our partners and clients reinforcing Igloo's position as a leader in the insurtech industry and advancing our mission of making insurance accessible and affordable across diverse markets.

Job Responsibilities

  • Facilitate the swift and accurate processing of insurance claims, keeping clients' best interests in mind.
  • Maintain detailed knowledge of our insurance products, applied claims procedures, and regulatory compliance matters.
  • Proactively manage relationships with clients, maintaining high standards of customer service to ensure client satisfaction and retention.
  • Assess, validate, and negotiate claims on behalf of clients to ensure fair, prompt, and accurate settlement.
  • Communicate effectively with all parties involved in the claim process, including clients, insurers, loss adjusters, solicitors, and other third parties.
  • Leverage insurance expertise to provide clients with insights and guidance on claims procedures, potential payouts, and policy details.
  • Maintain accurate records of all communication, ensuring all claim documentation is kept up-to-date and complies with policy conditions and legal requirements.
  • Participate and assist in preparing for client meetings and reviews related to claims management.
  • Keep abreast of industry developments, remaining informed of any changes to insurance regulations and best practices.

Job Requirements

  • Bachelor's degree or equivalent practical experience preferably from Accounting, Finance, or Business fields
  • 2 to 3 years of experience claims handling roles within an insurance environment.
  • Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
  • Critical thinking skills and growth mindset
  • A self-starter with hands-on experience
  • In-depth knowledge of insurance policies and claims handling processes.
  • Excellent communication, negotiation, and relationship management skills.
  • Proven ability to provide superb customer service under pressure while managing multiple tasks.
  • Proficient in common computer applications, including Microsoft Office Suite.
  • An insurance-related degree or professional certification is a plus.
  • It's preferred, but not a strong necessity, to have a background in law or a similar field.
Your application will include the following questions:

How many years' experience do you have as a Claims Specialist?

How would you rate your English language skills?

Information & Communication Technology

Not specified

Igloo is an insurtech startup founded in 2016 which leverages big data, real-time risk assessment and end-to-end automated claims management to create innovative B2B2C insurance solutions for platform partners and insurers alike.

Igloo's insurance solutions enable companies to eliminate their exposure to operational risk, create new revenue streams and optimise and enhance existing products. The insurtech firm works with leading e-commerce and travel players across Southeast Asia including Bhinneka, Bukalapak, Lazada, RedDoorz, Shippit, and Shopee, as well as regional insurance partners Allianz, Baoviet, FWD Singapore, Mercantile, and Sompo. Igloo also operates in Vietnam, Philippines, Thailand, Singapore, Indonesia and

Malaysia.

Since the company was founded in 2016, its insurance products have benefitted over 15 million customers across electronics, home, personal accident and travel insurance. In April 2020, Igloo raised $8.2 million in Series A for expansion in the Southeast Asian markets and Australia. InVent,

the corporate venture capital arm of telecommunications firm Intouch Holdings, led Igloo's extended Series Around. Existing investors Openspace Ventures and Linear Capital also participated in its Series A, bringing four-year-old Igloo's total to-date raised funds to $16 million.

Igloo is an insurtech startup founded in 2016 which leverages big data, real-time risk assessment and end-to-end automated claims management to create innovative B2B2C insurance solutions for platform partners and insurers alike.

Igloo's insurance solutions enable companies to eliminate their exposure to operational risk, create new revenue streams and optimise and enhance existing products. The insurtech firm works with leading e-commerce and travel players across Southeast Asia including Bhinneka, Bukalapak, Lazada, RedDoorz, Shippit, and Shopee, as well as regional insurance partners Allianz, Baoviet, FWD Singapore, Mercantile, and Sompo. Igloo also operates in Vietnam, Philippines, Thailand, Singapore, Indonesia and

Malaysia.

Since the company was founded in 2016, its insurance products have benefitted over 15 million customers across electronics, home, personal accident and travel insurance. In April 2020, Igloo raised $8.2 million in Series A for expansion in the Southeast Asian markets and Australia. InVent,

the corporate venture capital arm of telecommunications firm Intouch Holdings, led Igloo's extended Series Around. Existing investors Openspace Ventures and Linear Capital also participated in its Series A, bringing four-year-old Igloo's total to-date raised funds to $16 million.

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Claims Specialist, Manila

    2 weeks ago

    Taguig, National Capital Region, Philippines Axinan Pte Ltd Full time

    About Igloo Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate...

  • Claims Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Global Solutions Full time

    Claims Associate at Sun Life Global Solutions | Prosple Philippines Search Jobs Search Employers Advice Top 100 Employers Forum Sign in Post job Home Employers Sun Life Global Solutions Opportunities Sun Life Global Solutions#15 in Banking & financial services1, ,000 employeesOverview ApplyJobs & Opportunities 3 ExploreVideos 1 Events Claims...

  • Personal Insurance Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Guild Solutions, Inc. Full time

    Add expected salary to your profile for insights Our purpose is to help Kiwis live their best financial life. As the most common cause of stress and anxiety is finances, what we do provides a real difference to peoples' lives. Our mission is to be an integral part of our client's financial journey throughout their lifetime so building long-term, trusted...

  • Insurance Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Meta BPO Full time

    Insurance Specialist - Virtual InterviewCompany: Meta BPO Company Description: MetaBPO: Elevating Business Outsourcing SolutionsMeta BPO is a dynamic outsourcing partner dedicated to revolutionizing business processes and enhancing operational efficiency. With a commitment to delivering exceptional services, we specialize in [mention specific services, e.g.,...

  • Risk Finance Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines PILMICO Full time

    Pilmico and Gold Coin Group is the integrated agribusiness and food company of the Aboitiz Group.In the Philippines, Pilmico is an industry leader in the flour and animal feed manufacturing sectors and a top pork meat supplier. Its four divisions, Flour, Feeds, Farms, and Trading, enable the growth of its stakeholders through consistent quality products and...

  • Healthcare Credentialing Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    Healthcare Credentialing Specialist | Must have Credentialing Experience Medical Administration (Healthcare & Medical) Accesshealthcare is looking for Experienced Customer Service Representative to be part of our growing teamResponsibilitiesWork assigned Accounts Receivable accounts or denied claims accounts through the Access Healthcare or client's workflow...

  • Disability Case Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies Full time

    Disability Case Specialist | Hybrid | Night Shift | Fast Hiring ProcessAdjudicate disability for eligibility of short and long-term benefits. This includes reviewing and analyzing contractual, medical, functional and occupational information. Coordinate appropriate interventions including, but not limited to: Independent Medical Evaluations, Functional...

  • Collections Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    Roles and Responsibilities Performs AR follow-up on assigned accounts taking into account Timely Filing Limits set by the payer.Submits adjustments or write-off requests for approval to resolve outstanding account balances.Submits medical record packets for submission to the payer for claims reprocessing, reconsideration or appeal requests.Receives inbound...

  • Senior Customer Care Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines FWD Life Insurance Corporation Full time

    Full time Add expected salary to your profile for insights Job Purpose: To deliver the desired customer experience through quality and speedy decisions in all customer interfaced transactions. This job will also ensure that the right and fair resolutions are made ALL the time.The job will manage the pro-active and timely coordination of aftersales...

  • Brand Marketing Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Oleo-Fats Inc. (OFI) Full time

    Brand Management (Marketing & Communications) To assist the Marketing / Product Manager in developing and executing the marketing plans for the assigned brands/products. The marketing plan outlines the short-term and long-term objectives of the product category, the strategies, and specific action plans in order to achieve sales and profit objectives.To...

  • Financial Accounting

    2 weeks ago

    Taguig, National Capital Region, Philippines FWD Life Insurance Corporation Full time

    Financial Accounting & Reporting Senior Specialist will be under the supervision of the Finance Accounting and Reporting Associate Manager (FAR-AM) under the General Accounting. This person will assist in the application of accounting operational policies and performance of tasks related to general accounting and bank reconciliation; head office reporting;...

  • Accounts Receivable Specialist, Manila

    2 weeks ago

    Taguig, National Capital Region, Philippines Axinan Pte Ltd Full time

    About the job Accounts Receivable Specialist, ManilaAbout IglooIgloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation...

  • CRB Client Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    Functional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development CRB Client Specialist Willis Towers Watson Taguig, Philippines CRB Client Specialist Willis Towers Watson Taguig, Philippines Posted 3 days...

  • Accounts Receivable Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Goodyear Dunlop Tires Germany GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Accounts Receivable Specialist (Night Shift) Location: Taguig, 00, PH Company: Goodyear Job Responsibilities: Contact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account...

  • Data Governance Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Sun Life Full time

    Compliance & Risk (Banking & Financial Services) The Data Governance Specialist is in-charge of:providing thought leadership and representing the Data Governance Team in program delivery;training Business, technical, and transformational teams on the Data Governance Framework;reviewing the project documents of transformational and enterprise initiatives to...

  • HR Benefits Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines SteelAsia Full time

    Remuneration & Benefits (Human Resources & Recruitment) The Benefits Specialist will be primarily responsible in overseeing the effective management and administration of both statutory and company-sponsored benefits.Main Responsibilities:Ensure the accurate and timely preparation of reports concerning both company-sponsored and statutory benefitCollaborate...

  • AR Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines IQ BackOffice Inc. (formerly HRMall Inc.) Full time

    Cash Application Specialist | US Healthcare & EOB for Medical Billing exp IQ BackOffice Inc. (formerly HRMall Inc.) Bookkeeping & Small Practice Accounting (Accounting) Full time Add expected salary to your profile for insights Is responsible for the of daily task of posting cash and adjustments through ERA processing or manual posting in the various...

  • HR Benefits Coordinator/Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Helloconnect, Inc. Full time

    HR Benefits Coordinator/Specialist (Hybrid) Consulting & Generalist HR (Human Resources & Recruitment) About UsHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are...

  • Collections Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    Collections Specialist | Healthcare BPO | Competitive Salary Package | Day-1 HMOAccess Healthcare is looking for a skilled and experienced Collections Specialist for Healthcare Insurance to join our dynamic team. If you have a background in handling patient collections or Self-Pay in a BPO environment and possess excellent communication and organizational...

  • Accounts Receivable Specialist

    1 month ago

    Taguig, National Capital Region, Philippines Goodyear Full time

    Location: PH - Philippines - A5R0 Goodyear Talent Acquisition Representative: Shaira Bautista Sponsorship Available: NoRelocation Assistance Available: No Job Responsibilities:Contact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account reconciliation; receipt and allocate...