Assistant Manager- MIS

2 weeks ago

Taguig, National Capital Region, Philippines B. Braun Medical Ltd Full time

You're an important part of our future. Hopefully, we're also a part of yours At B. Braun, we protect and improve the health of people worldwide. This is also our vision for IT. You see technology as an opportunity, and you develop solutions that secure our business in the long term, we would like to implement the digital transformation of B. Braun with you. With fresh ideas, drive and team spirit, we are working to launch the medical technology of tomorrow and safeguard the healthcare of the future. Together. That's Sharing Expertise.

Reference Code

Duties and responsibilities
  • Oversee the installation, configuration, and maintenance of IT systems, including servers, workstations, and network devices, ensuring optimal performance and security.
  • Implement and manage network infrastructure, including switches, routers, firewalls, and wireless access points, ensuring high availability and reliability.
  • Monitor network performance and conduct regular system audits to ensure data integrity, security, and compliance with company policies.
  • Develop and enforce IT policies and procedures to maintain system reliability and security, including disaster recovery and business continuity plans.
  • Provide high-level technical support to users, addressing and resolving complex IT issues in a timely manner to minimize downtime and disruption to business operations.
  • Manage and resolve helpdesk tickets, ensuring issues are tracked, prioritized, and resolved efficiently.
  • Conduct training sessions and create comprehensive documentation to help users maximize their use of IT systems and tools.
  • Develop and maintain a knowledge base of common issues and solutions for user reference, ensuring continuous improvement in user support services.
  • Manage relationships with IT vendors and service providers, negotiating contracts to ensure cost-effective and high-quality services.
  • Monitor vendor performance and service delivery, addressing any issues promptly to maintain service standards.
  • Evaluate and select new vendors and service providers as needed to support evolving IT needs and ensure competitive pricing.
  • Conduct regular reviews of vendor contracts to ensure alignment with organizational goals and budget constraints.
  • Support the IT department with budgeting, invoicing, and financial reporting, tracking IT expenditures to ensure alignment with the approved budget.
  • Identify and implement cost-saving opportunities without compromising the quality of IT services.
  • Collaborate with the finance department to manage IT-related financial transactions and reporting, ensuring accuracy and compliance.
  • Prepare financial forecasts and reports for senior management, providing insights into IT spending and budgetary needs.
  • Lead and participate in IT projects, ensuring they are delivered on time, within scope, and within budget, aligning with organizational objectives.
  • Develop comprehensive project plans, allocate resources, and manage project risks, providing regular updates to stakeholders on project status and outcomes.
  • Coordinate with cross-functional teams to ensure seamless integration and implementation of IT projects, addressing any interdependencies and potential conflicts.
  • Conduct post-implementation reviews to assess project success, identify lessons learned, and recommend improvements for future projects.
  • Collaborate with regional and global IT teams to ensure cohesive IT strategy and operations, participating in global IT initiatives and projects.
  • Effectively communicate and coordinate with senior management on IT initiatives, project status, and strategic IT planning, providing insightful reports and recommendations to support decision-making processes.
  • Facilitate regular meetings with IT staff and other departments to ensure alignment on IT goals and activities, fostering a collaborative work environment.
  • Act as a liaison between the IT department and other business units, ensuring IT services align with organizational needs and objectives.
  • Utilize advanced IT tools and software for system management and user support, maintaining proficiency in the latest IT technologies and methodologies.
  • Ensure the effective use of IT power tools to enhance productivity and efficiency across the organization.
  • Think creatively to develop out-of-the-box solutions to complex IT challenges, fostering a culture of innovation within the IT team and across the organization.
  • Stay abreast of industry trends and emerging technologies to continuously improve IT operations and services, recommending and implementing new technologies as appropriate.
  • Lead initiatives to streamline IT processes, improve service delivery, and enhance the overall user experience.
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT management, systems/networking, and user support.
  • Experience in IT vendor and contract management.
  • Basic accounting skills with experience in budget management.
  • Strong project management skills with a proven track record of leading IT projects.
  • Proficiency in using IT power tools and software.
  • Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.
  • Excellent communication and coordination skills, with experience working in a global team environment.
What we offer

Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.

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