Sales Team Lead

2 weeks ago


Manila, National Capital Region, Philippines PENBROTHERS Full time

What's the scoop?

As the Inbound Sales Team Lead in real estate, you will leverage your proven sales record and excellent leadership skills to drive remote team performance. You will lead, motivate, and support a team of inbound sales representatives, design and implement SOPs, and enforce them effectively. Regular team meetings, one-on-one sessions, and performance coaching will be essential parts of your role. You will develop strategies to enhance productivity and sales, oversee inbound inquiries, and ensure high lead satisfaction.

Join the ride and find out why we're the 2023 Philippines' Fastest Growing Offshore Staffing Company and Great Place to Work Certified

What you'll do

  • Lead, motivate, and support a team of remote inbound sales representatives.
  • Monitor team performance, providing regular feedback and coaching.
  • Must add Help design SOP and implement and enforce them Conduct regular team meetings and one-on-one sessions to discuss performance, goals, and professional development.
  • Develop and implement strategies to improve team productivity and sales performance.
  • Oversee the handling of inbound sales inquiries, ensuring high levels of leads satisfaction, monitor response time and optimize conversion.
  • Resolve escalated customer issues and complaints promptly and professionally.
  • Prepare and present regular sales reports to senior management. Track and analyze key performance indicators (KPIs) to measure team success.
  • Use data-driven insights to make informed decisions and optimize sales processes.
  • Identify training needs and organize relevant training sessions for the team.
  • Stay up-to-date with industry trends and best practices to ensure the team remains knowledgeable and competitive.
  • Foster a culture of continuous learning and improvement within the team.

What You Bring

  • Minimum of 3 years of experience in sales, with at least 2 year in a leadership role.
  • Bachelor's degree in Business, Marketing, or a related field.
  • Knowledge of the Singapore real estate industry relevant to the company's products/services.
  • Experience in a remote work environment.
  • Proven track record of meeting or exceeding sales targets.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in CRM software and other sales tools.
  • Ability to work independently and manage a remote team effectively.
  • High level of organizational and time management skills

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