Contingent Workforce Program Manager

Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

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Okta is looking for a Contingent Workforce Program Manager to support our international contingent worker program. The Program Manager will be responsible for the successful strategic and operational performance of our contingent workforce solution through the effective management of our staffing partner. This role will be a strategic advisor to our stakeholders across the organization and oversee the execution of all aspects of the contingent worker lifecycle. As an expert in extended workforce management, you'll solve problems by analyzing and utilizing contingent recruitment trends, results, and insights to drive faster onboarding times, elevate service level quality, improve compliance, and reduce risk across our organization. This role will be located in Manilla.

Job Duties and Responsibilities:

• Proactively partner with internal teams to understand and fulfill their workforce needs, while innovating and refining our contingent workforce processes
• Develop and execute a comprehensive strategy for our contingent workforce management, aligning with Okta's broader financial and operational goals
• Enhance existing processes and implement automation to better manage the contingent workforce program
• Establish and develop relationships with all key stakeholders to understand global operational needs, provide excellent customer support, and drive both adoption and compliance
• Oversee the continuous improvement process by managing workforce performance metrics, ensuring thorough and timely assessments to enhance quality
• Support and manage the administration of our contingent workforce presence in the Philippines including but not limited to: Requisition Management, Onboarding/Offboarding, Invoice Management, etc.
• In partnership with our supplier(s) support the contractor performance process to ensure a high level of quality from our contingent workforce
• Liaise across Okta's internal stakeholders and our staffing partner on contractor conversions
• Support required local signatory needs that arise, i.e., visa invitation letters, etc.

Required Experience/Skills:

• 2+ years of experience in contingent workforce management, operations, or recruiting/talent acquisition
• Understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies
• Familiarity with reporting and analytics tools to assess CWM performance metrics
• Strong communication and interpersonal skills employees
• Ability to manage multiple tasks in a deadline-driven environment
• Prior experience in a high-tech/software/SaaS organization is a plus
  
  

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Individuals seeking employment at this company are considered without regards to race, color, religion,national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, genderidentity, or sexual orientation. When submitting your application above, you are being given theopportunity to provide information about your race/ethnicity, gender, and veteran status. This informationhelps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitablehiring practices.

Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do provide will be recorded andmaintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate bymaking the appropriate selection. As a government contractor subject to Vietnam Era Veterans ReadjustmentAssistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreachand positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air servicewho is entitled to compensation (or who but for the receipt of military retired pay would be entitled tocompensation) under laws administered by the Secretary of Veterans Affairs; or a person who was dischargedor released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date ofsuch veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.military, ground, naval or air service during a war, or in a campaign or expedition for which a campaignbadge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.military, ground, naval or air service, participated in a United States military operation for which anArmed Forces service medal was awarded pursuant to Executive Order 12985.

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The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 18,800 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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