Workforce Manager, To Start ASAP in BGC

Premier BPO is looking for a Workforce Manager in Eastwood, Quezon City. (ASAP)The Workforce Manager is responsible for managing volume and staffing to ensure optimal performance through continuous interaction with stakeholders with the intent of achieving target metrics and business objectives.Serve as the primary point of contact on workforce management...

Are you thrilled about delivering outstanding customer service? We are actively looking for Call Center Agents around Metro Manila or in any nearby Cities.We offer up to 25k salaryQualifications: Candidate must have at least 1 month of BPO experience Candidate must have at least Good English Communication Skills Accepting Highschool graduates, College...

FRESH GRADS ENCOURAGED TO APPLY | HEALTHCARE ACCOUNT - NO EXPERIENCE REQUIRED - START ASAP JULY 3 CLASS Job ResponsibilitiesHandle Inbound callsDo outbound callsResolve customer concerns in a timely and efficient manner Address and resolve the caller's issue/s based on the quality and compliance guidelines Adhere to all company policies and...

SUPPORT SERVICES GROUP is a multinational company that provides Consulting, BPO, and Contact Center services, with a presence in more than 10 countries around the world.We are looking for a highly skilled and experienced Workforce Management Director to lead our APAC team and oversee all aspects of workforce optimization, forecasting, scheduling, and...

Workforce Management Supervisor page is loaded Workforce Management Supervisor Apply locations PHI - Manila Cebu, Philippines time type Full time posted on Posted 7 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeThis role would perform a critical component in the deployment of Workforce Management Strategies within the...

Position Purpose: The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies. The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue. Additionally, the incumbent will disseminate...

KDCI Outsourcing is seeking a highly motivated and experienced Client Services - Workforce Manager to join our dynamic team. In this role, you will be responsible for managing and optimizing our workforce to ensure the efficient delivery of client services. You will work closely with various departments to forecast staffing needs, develop strategic workforce...

At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. Workforce Forecaster Responsible for the forecasting of...

Position will be responsible for directing, planning, organizing, and coordinating all aspects of Workforce Management functions across all Philippines Delivery locations. Specific responsibilities include developing and leading a team to actively build the organization's capacity to and deliver efficient and effective accurate forecasting at all levels....

Workforce Management Analyst Manila, Philippines ABOUT TRIBUTE TECHNOLOGY:At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience...

We're looking for Interns who can be part of our GBC - Procurement team ON-SITE Internship (BGC, Taguig)Rendering at least 300 hoursPaid Internship Qualifications:• Preferably taking up BS Business, Management, Marketing, and Related Support Services.• Must be amenable to work on-site (BGC Taguig) between 12pm to 9pm - weekdays• Can provide an...

This position will be responsible for ensuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Must have Bachelor's Degree / College Graduate2-3 years experience in Workforce Management. Experience with forecasting and scheduling. With supervisory experience handling Lead RTA or Lead WF. Experience in handling all LOB (Email, chat...

Workforce Management Specialist page is loaded Workforce Management Specialist Apply locations Quezon City time type Full time posted on Posted 3 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...

Functional Overview:The Workforce Analyst will be responsible in performing various functions, including but not limited to, overseeing all aspects of workforce optimization such as planning, creating, and communicating forecasts and schedules with the goal of enabling continuous workflow projects for the company operations. Duties and Responsibilities:Daily...

What you'll be doing:Join a fantastic team at Deloitte where you can contribute to making a real impact in the world. Embrace the chance to work in a inclusive and collaborative environment, striving to help clients and communities.Tasks you'll handle:The Workforce Transformation sector at Deloitte acknowledges the ever-changing landscape of organizations...

Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.At Okta, we...

QualificationCandidate must be a graduate of Bachelor's Degree in Business Management, Marketing or any business related courseAt least 4 years experience in Sales or similar roleKnowledgeable in implementation of promotional activities to develop business opportunities.Has baking skillsKnowledgeable in conducting baking session to distributors, dealers and...

A candidate must have the following qualifications:With at least 6 months of experience in Customer Service.Has good communication skills.Willing to work on site at BGC, Taguig.Can work on a shifting schedule.Willing to start ASAP.

Responsibilities:Respond to inquiries from healthcare professionals, patients, and stakeholders regarding medical information with accuracy and empathy.Document and track inquiries, ensuring compliance with regulatory standards.Research and gather relevant medical data to provide comprehensive and up-to-date information.Maintain a high level of knowledge...