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Operations Associate/Back Office

4 months ago

Metro Manila, Philippines Hytech Consulting Management Full time

Who we are:

Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries and have over 1,000 employees in over 30 offices worldwide.

As a group company, we have an expansive network of brands situated across the globe, including Suntan Tech in Australia, Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia.

Our Philippines Team:

We work in the financial technology sector and primarily assist supporting trading/investment companies with their operational needs. Our organization is separated into two primary divisions: operations and customer service. The Philippines team is an expansion of our current teams in Taiwan and Malaysia. This is because we are currently handling global accounts and hoping to expand our services to support a 24/7 coverage.

What we do:

We operate at the intersection of business and technology by amalgamating innovative thinking with unrivalled industry knowledge, to deliver end-to-end data-driven solutions for cloud services, cyber-security solutions, IT consultancy, and other support services.

From management consulting to business and technological development, we are committed to providing clients with bespoke solutions that fit their needs and goals.

 

What to expect:

Career Growth- Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.

Competitive Salary- The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.

Positive Working Environment- We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to

Work-life balance- we value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment.

Company Perks:

· HMO on day 1

· Non-Taxable allowances (Rice allowance, medical allowance, clothing allowance, laundry allowance)

· Free coffee and snacks

· Employee Referral program

 

Main Responsibility:

      -     Responsible for customer data verification review, amendment, account opening and account verification

      -      Be part of the Operations Team lead of staff team helping manage a broad range of diverse projects and initiatives

      -     Will act as an execution resource to leadership and help advise members of the division on leadership and communications matters

      -     Develop creative, compelling content and presentations to articulate Operations’ strategy and other leadership messages

      -     Build and manage relationships with colleagues, and liaise with the other regional office and other divisions on topics impacting the operations and company including communications and current events

      -     Handling Request from Sales and other departments
      -     Handling Withdrawal and Deposit processes
 

Requirements

      -     At Least More than 1 Year experiences in Operations or related roles (Not Physical Operations)

      -    Fluent in English if candidates understand Chinese will be a Plus

      -    Have some knowledge for CRM system and Microsoft's software

      -    Have the ability to be flexible to changes in assignments such as taking on additional projects/tasks as assigned by management

      -     Have and maintain a sense of urgency to complete tasks and follow through to end results

      -    Able to cope with Team and leaders to perform additional duties 

      -    Self Motivated staff which requires minimum supervision and takes initiative to improve and learn

At this organization, we are more than simply employees. We are a team-oriented group of individuals with excellent work ethics. Click the "apply now" button and be set to join our company's success as we connect the dots you need to find your ideal job.

Our HR team will keep in touch with you at the soonest possible time, so please keep your lines open for a smooth recruitment experience.’ Kindly visit our website to know more about our company and services we offer.

 www.hytechc.com