back office agent

12 hours ago


Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

NO EXPERIENCE REQUIRED FRESH GRADUATES AND CAREER SHIFTERS ARE WELCOME TO APPLY

Nature of the Account: It is a software and fabless company which designs and supplies graphics processing units (GPUs), application programming interfaces (APIs) for data science and high-performance computing, as well as system on a chip units (SoCs) for the mobile computing and automotive market.

Nature of the Role: Data Annotation

Type of Account: Pure Back-office (Non-Voice)

Work setup: Full On-site

Work schedule: Morning or Mid Shift (6am to 3am / 3pm to 12am)

Office Location: Science Hub, Tower 3, McKinley Hills, Taguig City

Duties and Responsibilities:

Annotate and label various data types, including text, images, audio, and video, according to predefined guidelines and standards. Complete back-office work and no customer facing.Entry level roles / freshers, and don t need bachelor s degree Good in English. 100% of candidates must pass English reading/writing skills. While it is great to have people from different domains and backgrounds complete training will be provided. (1.) Attendance or Login Hours or Unscheduled Leave (2.) Improving skill level through elf development or nominating training programs Skill reverification Tests (3.) Meeting Quality Scores and bringing Innovation and Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.Qualifications:Must have the ability to deliver written and verbal messages with customersRequires critical thinking in the decision-making processOverall technical aptitude and forward thinkingMust be English literate and numerateStrong customer service focus with drive to deliver a world-class customer experienceClear confident communicator with strong written and verbal presentation skillsAbility to work on own initiative with minimal supervision and also as part of a wider project/teamPerform well under pressure to meet deadlinesHigh attention to detail, data accuracy and quality of inputProblem management skills and strong analytical skills
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