Client Service Manager

4 weeks ago

Metro Manila, Philippines Omnicom Media Group Phils., Inc Full time

Client Service Manager (CSM)

 

About us

For 38 years, Omnicom Media Group (OMG) has been a global network of leading marketing communications companies with headquarters in the United States and multiple agencies in regions such as APAC, EMEA, and LATAM. Our portfolio provides the best talent, creativity, technology, and innovation to some of the world’s most iconic and successful leading brands in several industries such as pharmaceutical, beauty and wellness, clothing/apparel, fast food, alcoholic beverage, furniture, and automotive.

 

Get to know PHD 

PHD is a growth-focused media agency driven by innovation and creativity. It was the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly. Founded in London in 1990, with over 100 offices in 74 countries, PHD continues to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology.

 

Why Join Us

Join us if you want to work in a highly effective and innovative work culture, where you can grow your client servicing and people management skills and discover your highest potential as you work with talented individuals and the world’s leading brands. 

 

Job Description

The Client Service Manager (CSM) supports the local Business Unit Director handling regional accounts in annual and monthly planning activities and output. Responsible for creating the media flowcharts as directed by the regional account’s local representatives/lead. Creates monthly implementation plans and changes, media reports, and innovations.

 

What you can expect

You’ll get to work with a highly motivated team as you grow your skills in people and client management.

 

Overview of the role

As a CSM you will be responsible for:

Managing the entire media process from strategic recommendations, as well as detailed plan preparation, and implementation, including review of plan performance of assigned brands

 

Seeking and recommending viable media opportunities for brands handled that lead to incremental billings. 

 

Assisting in managing financial reports and ensuring timely submissions to respective units involved

 

Overseeing and making sure that there is a proper implementation of the Media Objectives & Strategy and Visual Media Schedule for brands handled.

 

Giving a clear briefing to media vendors in cases of cost requirements for media placements after clearing with Business Unit leads in coordination with the Trading and Accountability (Media Planning and Buying) team

 

Able to prepare media review documents for brands, as well as campaign media recommendations. 

 

 

What we offer you

Head Office location: This role is based in our OMG Head Office in Ayala, Makati which is an accessible location for different transportation modes, restaurants and with commercial establishments. Enjoy our unlimited coffee and kitchen amenities in our pantries Flexibility and Client Interaction: Our FUSE team works two days a week in the office, three days from home, and spends most of the workweek visiting and meeting with clients. Competitive Benefits: OMG take a Total Rewards approach meaning on top of your salary. You can expect whole range of benefits including:Health insurance coverage for the employeeHealth and Wellness benefit or Health insurance coverage for one dependentGroup life/accident insuranceInternet allowanceMobile allowanceAnnual leaveBirthday leaveLoyalty/service incentiveRetirement benefitPerformance merit increase and bonus

 

 

Job Qualifications

If you are:

A graduate with a bachelor’s degree in Marketing, Advertising, AB Communication or its equivalentAt least 5-7 years of work experience in a marketing, advertising, or media agency Must be highly organized, innovative, analytical, and keen to detailA team playerMust be proactive and action-oriented with high customer service⁠Excellent verbal and written communication skills

Here’s your chance to be part of our growing family. 

 

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