Senior Client Manager for Facilities Business
4 weeks ago
NTT DATA seeks a Senior Client Manager to promote facilities business solutions and expand existing client accounts. Key responsibilities include managing relationships, identifying new business opportunities, and driving client satisfaction. The ideal candidate will have advanced experience in global partner management, sales, and customer service, with a strong understanding of client needs and industry trends. The company culture values diversity and inclusion, and this role offers a hybrid work environment with opportunities for professional growth and development. As a trusted global innovator in business and technology services, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success.
Key Responsibilities:
- Manage and grow relationships with assigned accounts to drive facilities business growth.
- Identify and pursue new business opportunities, working closely with vendors and partners to achieve results.
- Develop and implement sales strategies to drive client satisfaction and retention.
- Use sales tools and methodology to manage accounts, opportunities, and pipelines.
- Build enduring relationships with clients, understanding their business environment and strategy to identify opportunities for growth.
- Develop and align governance and compliance policies to manage risk exposure and financial cost.
Knowledge and Attributes:
- Sales business acumen, with skills in planning, tooling, and company business requirements.
- Sales client engagement and management, with skills in understanding client needs, effective sales planning, and building trust.
- Sales solution skills, with knowledge of company offerings, client applications, and market trends.
- Sales pursuit, with skills in identifying and advancing opportunities at assigned prospects and clients.
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in business or a sales-related field.
- Relevant vendor certifications advantageous.
Required Experience:
- Advanced experience in a global partner management role.
- Advanced experience in a sales environment and/or customer service role.
- Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
- Advanced sales orientation with experience working with clients and business teams to create sales-oriented solutions and services.
Workplace type: Hybrid Working
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