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OUTBOUND SALES REPRESENTATIVE

2 months ago

Metro Manila, Philippines Reliasourcing Inc. Full time

Qualifications:

 

Must have at least 2 years of Experience with Outbound BPO SalesAt least High school graduate or Senior HS graduateAmenable to work on a fixed night shift scheduleWilling to work in Double Dragon PasayGood command of the English language

 

 

Responsibilities:

 

Outbound sales representatives are responsible for proactively reaching out to potential customers to generate leads, promote products or services, and ultimately secure sales. Their responsibilities typically include:

 

Prospecting: Identifying and researching potential customers or leads through various sources such as databases, social media, networking, or cold calling lists.

 

Cold Calling/Emailing: Initiating contact with prospects via phone calls, emails, or other communication channels to introduce products or services, qualify leads, and schedule appointments or demonstrations.

 

Product Knowledge: Acquiring in-depth knowledge about the products or services offered by the company in order to effectively communicate their features, benefits, and value propositions to prospects.

 

Building Relationships: Establishing rapport and building relationships with prospects by understanding their needs, challenges, and goals, and positioning the company's offerings as solutions to address those needs.

 

Consultative Selling: Engaging in consultative selling techniques to uncover customer pain points, provide tailored solutions, address objections, and guide prospects through the sales process to close deals.

 

Sales Presentations/Demonstrations: Conduct product demonstrations, presentations, or online meetings to showcase the features and benefits of the company's products or services and illustrate how they can meet the prospect's specific needs.

 

Pipeline Management: Managing and updating the sales pipeline by tracking leads, contacts, and opportunities in a CRM system, and prioritizing follow-up activities to move prospects through the sales funnel.

 

Negotiation: Negotiating terms, pricing, and contract agreements with prospects to close deals while maximizing revenue and profitability for the company.

 

Follow-up: Follow up with prospects at various stages of the sales cycle to provide additional information, address concerns, overcome objections, and facilitate the decision-making process.

 

Meeting Sales Targets: Setting and achieving individual and team sales targets, quotas, or KPIs (Key Performance Indicators) established by the company to drive revenue growth and meet business objectives.

 

Continuous Learning: Staying updated on industry trends, market developments, competitor offerings, and sales techniques through training, workshops, and self-study to enhance selling skills and performance.

 

Feedback and Reporting: Providing feedback to sales management regarding market trends, customer preferences, competitor activities, and opportunities for improvement, and preparing regular reports on sales activities, progress, and results.

 

Overall, outbound sales representatives play a crucial role in driving revenue and business growth by proactively reaching out to potential customers, engaging them in meaningful conversations, and ultimately converting leads into satisfied customers