Admin Support Assistant III

3 weeks ago

Metro Manila, Philippines Capital One Philippines Support Services Corp. Full time

Summary:
● To perform general office support and clerical duties following established procedures and detailed
travel arrangements, create expense reports and disseminate information. As a team ambassador, you
are proficient in writing and proof-reading with impeccable grammar and composition. In the assigned
function, the Administrative Assistant performs an array of administrative functions critical to running
an organization efficiently. You will strategically manage executives' complex schedules through
prioritization and organization, as well as handle
● You will partner with multiple executives to handle administrative tasks ensuring they are able to
spend their time, focus, and energy on highest priority to support the organization’s strategy and
goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and
priorities. An Admin Assistant is expected to be resourceful and autonomous when taking on new
tasks and projects relying on problem-solving skills to make it all work As the gatekeeper and
extension of your executive leaders, you will frequently find yourself in the center of everything that
happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and
happy team.

General Responsibilities:
● Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving
abilities to adjust or prioritize schedules based on last minute changes.-
● Coordinates travel and major meeting schedules for the Director and/or the function by preparing
itineraries and liaises with Shared Services for hotel, airline, and ground transportation arrangements,
as well as on and off-site venue/logistics requirements
● Establishes and maintains record-keeping systems, especially for confidential files such as legal
documents, personnel files, and meeting documentation
● Drive key team activities and events (such as all-hands meetings, team meetings, conferences,
ordering supplies and social events
● Performs other general administrative responsibilities, distributing mail, ad-hoc projects such as
coordination for functional on-boarding and request for supplies / repairs
● Prepares professional business communication documents that his/her leader may need assistance
with (email communications, internal team announcements, minutes)
● Builds a good understanding of the organizational context and maintains good business relationships
with executives and administrative staff across the organizations
● Promotes and supports a fun and team-oriented work environment
● May be assigned / rotated across functions
● Other job-related duties that may be assigned from time to time

Basic Qualifications:
● Educational Background: College degree, preferably in Business Management
● Professional Experience: 2-3 year work experience, preferably in an executive assistant role supporting
a senior executive
● Skills Required:

○ Strong organizational and time management skills
○ Excellent written and verbal communication abilities.
○ Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and Google Products.
○ Ability to work independently and collaboratively in a remote setting.
○ Interpersonal skills – Can independently handle both oral and written business
correspondences for regular information/data gathering and follow-ups
○ High attention to detail and accuracy.

Preferred Qualifications:
● At least 1 year experience working in a BPO Contact Center environment
 

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