Operations Lead

Kaya Founders is an early stage venture capital firm committed to building, investing, and supporting the next generation of companies driving digital transformation in commerce and critical services in the Philippines and Southeast Asia.One of our ventures, Pure Culture, a toxin-free luxury skincare brand is looking for a professional Operations Lead to...

About Offshore Outsource OperationsLocation: Ortigas Centre of Pasig City.We are an innovate BPO solutions team that delivers cost-effective results to our Australian based client. As a team, we work hard and play hard, enjoying what we do. We have a strong focus on customer service, operating in a supportive and collaborate office. All employees must work...

By joining us as a Lead Specialist, Sales Operations you will be a part of a dynamic and collaborative team committed to provide primary analytics support to the Comfort Control business unit thru report generation, data management and data analytics. In this capacity, you will have the opportunity to leverage on your analytical, CRM and MS Excel skills...

Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most...

Job Description:Oversee Sorting Center’s inbound, sort, outbound, and Return to Seller operations KPI / performanceInitiate improvements to achieve efficiency in operationsWork closely with SOC Lead in manpower planning and allocation Evaluate performance of sub leads and provide feedback and ramp up planCollaborate with Shopee Xpress Operations and...

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

The SeaMoney team enables and drives innovation by providing a range of financial products and services, including its mobile wallet, ShopeePay, to both individuals and SMEs. Its mission is to better the lives of individuals and businesses in the region with financial services through technology. SeaMoney is a part of Sea Limited, a leading global consumer...

Management (Information & Communication Technology) An experienced Cloud Infrastructure Leader with expertise in operational support to oversee our cloud infrastructure operations and drive excellence in service delivery. The ideal candidate will possess a deep understanding of cloud technologies, strong leadership skills, and a proven track record in...

Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that support data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and...

This is an exciting opportunity to join the fast growing Offshore Managed Services team in Manila This new role is responsible for leading and managing the Managed Service team in the Philippines and helping build the infrastructure to support the scalable growth of this team. This role reports directly to the Head of Managed Services with whom you will work...

The IT Operations Team Lead will be part of Global Business Center Information Technology team and will report to IT Operations Manager. This position is responsible for working with other GBC IT vertical leaders/teams, HQ IS, Workstream Team Leads/Managers/Directors and as required, with 3rd-party partners, vendors, and providers.QUALITIFICATIONSAt least...

Consulting & Generalist HR (Human Resources & Recruitment) About the Job:Are you passionate about building awesome teams and creating a workplace where everyone thrives? We're on the hunt for a People Operations Lead to join our company. As the heart of our team, you'll play a crucial role in shaping our culture, supporting our people, and driving our...

With 3-5 years of experience as Business LeadExperience in invoicing and payrollBusiness AnalyticExperience in budget forecasting and cashflowRoles and Responsibilities:Ability to analyse revenue and cost streamsReport on financial performance of every aspect of the businessCash-flow analysisWork closely with the experienced Business Operations person Your...

Job Summary: The Services and Applications Management Lead is responsible for leading and managing the operations and maintenance of the in-production mission-critical, business-critical, productivity and function-specific ICT Services and applications systems, and ensuring their utmost quality, reliability and value to the company.  More specifically, the...

Supervisors/Team Leaders (Call Centre & Customer Service) Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for an Operations Team Lead to join our Manila Commercial...

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

Accounts Payable Team LeadRole Overview:Supervises an Accounts Payable Team and direct the processing of invoicesManages the daily operations of an Accounts Payable TeamMonitors the achievement of the team against the target, vision, and goals in aligning with business and operational objectives and report on progressComputes the performance incentive of...

Role Purpose:Responsible for resolving incoming telephone and email requests within the agreed service levels as well as handling Level 1 escalations including medical emergency situations and handle any customer escalations. In addition, he/she is responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and...

Senior Operations Lead - Customer ServiceFull-timeRecruitment type: PermanentJoin the team redefining how the world experiences design.Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where and how you can workOur flagship campus is in Sydney,...

Supervisors/Team Leaders (Call Centre & Customer Service) • Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company.• Provide excellent customer service and determine the needs of the client.• Implement and oversee the quality of deliverables and manage team relationships...