2024 Workforce Management GVPCW

Job Title:2024 Workforce Management GVPCWJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:2024 Workforce Management GVPTPJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:2024 Training and Quality GVPCWJob DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality standards, provide...

Job Title:2024 Workforce Management GVPTPJob DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:2024 Training and Quality GVPCWJob DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality standards, provide...

Job Title:2024 RCX Support and Leadership Workforce ManagementJob DescriptionThe Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality...

Qualifications:- College Degree.- 2-3 years experience in Workforce Management. Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice)

Job Title:Workforce Management -Luzon - Dev - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type: :00

We are looking for a passionate individual who will be responsible for handling the Hotel's workforce planning. Key Accountabilities:Control and manage the Labor Management software provided to the company's Leadership, allowing a clear review and reporting of all rotas, holidays, absences, sickness, overtime and actual hours worked vs. approved schedules,...

Qualifications: - College Degree. - 2-3 years experience in Workforce Management. Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice)

Qualifications: - College Degree. - 2-3 years experience in Workforce Management. Experience with forecasting and scheduling. - With supervisory experience handling Lead RTA or Lead WF. - Experience in handling all LOB (Email, chat and voice)

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....

Job Title:Workforce Management -Luzon - Tonichi - 2023Job DescriptionLocation:PHL Quezon City - Tera Tower 1st FloorLanguage Requirements:Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

We are looking for a passionate individual who will be responsible for handling the Hotel's workforce planning.   Key Accountabilities: Control and manage the Labor Management software provided to the company’s Leadership, allowing a clear review and reporting of all rotas, holidays, absences, sickness, overtime and actual hours worked vs. approved...

We are looking for a passionate individual who will be responsible for handling the Hotel's workforce planning.   Key Accountabilities: Control and manage the Labor Management software provided to the company’s Leadership, allowing a clear review and reporting of all rotas, holidays, absences, sickness, overtime and actual hours worked vs. approved...

Sr. Workforce ManagerSenior Resource ManagerPosition Purpose:The Senior Resource Manager is responsible for the planning and coordination of all production work as it pertains to reporting, service levels, production to pay and agent occupancies.The incumbent is responsible for lowering cost to the centers and increasing efficiencies to generate revenue....

Company DescriptionOP360, founded in 2006, is a global workforce solutions provider for medium-sized and large Fortune 500 companies. They provide 24/7/365 omnichannel experience services and solutions in various areas including call center customer service, technology support, and back-office services. Their core values are to act with integrity and commit...

Position SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...

Position SummaryAs a Senior Workforce Analyst, you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance metrics, and implement strategies to achieve service-level goals.Job DetailsHybrid Work...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...