Enterprise Application Support Agent

RESPONSIBILITIES:Attend duties on 3 different time shifts on a rotational basis.Provide 1st Level support for all OOCL shipping related systems through email, support portals, chat and phone calls. Filter out usage issues from system-related issues.Collaborate with support teams to locate root cause of technical issues and ensure the solution is thoroughly...

Senior Enterprise Application Developer Finastra USA Corporation Manila, Philippines Posted 4 days ago Permanent Competitive OverviewThe Senior Enterprise Application Developer serves as a Technical SME and supports all company activities including but not limited to system implementations, integrations, and process consultations. This role provides...

DESCRIPTIONHandles the day-to-day information technology (IT) operations and assists service desk in supporting end users. Will handl tion assets including AXASOL, MA e L2 support for Digital Distribution assets including AXASOL, MABI QUALIFICATIONSAt least 3 years experience in Application Support for Digital and Core SystemsITIL v4 PrinciplesSalesforce...

Position Summary:The Tier 1 Agent, Crew Support is a fast paced and diverse role, which requires an analytical forward thinking individual.  Position requires a high level of multitasking and the ability to change direction instantly.  Individual must possess a “can do” attitude under any given situation supporting the workforce and logistics...

Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights Application Support Specialist is responsible for providing first level technical support for the organization's internal applications and to ensure that user concerns and inquiries are appropriately addressed.Job...

Job Summary:We are seeking a skilled C# Web Application Support professional to join our team. The successful candidate will be responsible for providing support and maintenance to our existing web applications. The ideal candidate should have strong problem-solving skills, be customer-focused, and be comfortable working in a fast-paced environment.This...

ManilaKey ResponsibilitiesInvestigate and resolve policy violationsStay up-to-date on Google Play policies and best practicesMaintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their appsMaintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

Position Summary:The Tier 2 Agent, Crew Support is a fast paced and diverse role, which requires an analytical forward thinking individual.  Position requires a high level of multitasking and the ability to change direction instantly.  Individual must possess a “can do” attitude under any given situation supporting the workforce and logistics...

Manila Key Responsibilities Investigate and resolve policy violations Stay up-to-date on Google Play policies and best practices Maintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their apps Maintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

Core responsibilities Provide Ambit system and technical support to both internal and external customer/user. Facilitate prompt incident troubleshooting, resolution, or escalation as appropriate.Escalate and follow up incident/request sent to Application Vendor and third parties. Participate in production release, patching and configuration. Take part in...

Job Summary: The Services and Applications Management Lead is responsible for leading and managing the operations and maintenance of the in-production mission-critical, business-critical, productivity and function-specific ICT Services and applications systems, and ensuring their utmost quality, reliability and value to the company.  More specifically, the...

Actively identifying incidents and as necessary managing the incident resolution process, providing service recovery while managing client communications and their expectations.Proactive management of business critical real-time trading systems, middle office systems, back office and settlement systems, identifying issues and potential problem...

Manila Key Responsibilities Investigate and resolve policy violations Stay up-to-date on Google Play policies and best practices Maintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their apps Maintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

Project Description:The Application Operation support engineer in the Delivery organization is an important role making sure critical applications used by the customer is up and running to cater to business requirements. Bringing together the competencies in the areas of incident, change, problem, capacity and performance and configuration management and...

Contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries. Provide technically advanced support by delivering world class Customer Service by applying established procedures and guidelines to provide technical quotation, information, advice, and assistance regarding Grundfos´ products and...

Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionSummarized Purpose:The Application Administrator is responsible for maintaining and supporting corporate applications including security, configuration, validation and deployments.  This includes but is not limited to managing releases, troubleshooting issues and managing application...

Job Summary: The Chat Support Agent will provide customer support and assistance through chat-based communication channels. This role involves responding to customer inquiries, resolving issues, and providing information about our products or services. The ideal candidate will have 2-3 years of experience in chat support or a related...

Application Operations Support IPC, Taguig - OnsiteMin of 2 years working experience in the following technologies:Platform: Unix/LinuxBatch Job: Autosys and/or general knowledge of BatchWebhosting/Middleware: Weblogic and/or JBOSSDatabase: Oracle and/or MSSQLMonitoring tools: Dynatrace (non-ngeotiable)Splunk (non-negotiable)Big data concepts: Hadoop or...

Job SummaryProvide an integrated and comprehensive view of the enterprise data used for performance reporting, leads generation and analyses to support management in managing business growth, organizational performance and enabling a delightful customer experience by delivering the single customer viewDuties & ResponsibilitiesDesign, develop and generate...

Job Summary:The Chat Support Agent will provide customer support and assistance through chat-based communication channels. This role involves responding to customer inquiries, resolving issues, and providing information about our products or services. The ideal candidate will have 2-3 years of experience in chat support or a related...