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Tenant Relations Officer
2 months ago
Duties and Responsibilities:
- Attends to general inquiries from unit owners/tenants and their guests.
- Provide information service to unit owners/tenants and their guests.
- Attend to bookings and reservations of hotels and transportations as the need arises.
- Handles payment of utilities
- Handle and conduct unit owner orientation and handover of keys on a premiere residential property
- Handle overall coordination with developer customer care department in relation to unit handover
Qualifications:
- Can start As Soon As Possible
- Willing to work in Mandaue City (Mandani Bay Suites)
- Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Mass Communications,Hospitality/Tourism/Hotel Management or equivalent.
- At least 2 year(s) of working experience in the related field is required for this position.
- Proficient knowledge in Customer Relation and proven Customer Service excellence.
- Ability to maintain calm and polite in stressful situations
- Experience in Hotel and Condominium Residential Property is a plus.