workforce planner

Concentrix is seeking a Workforce Management professional in the Philippines to manage scheduling, staffing, and intraday performance analyses. You will coordinate training and coaching with quality and training teams to ensure quality commitments are met. You will review scheduling processes, develop staffing requirements with thresholds for overhead and...

JPMorganChase, a leading global financial services firm, seeks a Workforce Analyst to turn historical trends and forecast insights into schedules that meet service level goals. You will analyze performance and staffing trends to support schedule creation and partner across operations, training, and forecasting to drive process improvements. The role...

Our Clients is seeking a Workforce Administrator to support workforce planning, capacity management, and data-driven staffing decisions across multiple projects. You will maintain workforce data, monitor utilization, and provide insights to improve efficiency and project delivery. The role requires collaboration with cross-functional teams and strong...

JPMorganChase, a leading global financial services firm, seeks a Workforce Analyst to turn historical trends and forecast insights into schedules that meet service level goals. You will analyze performance and staffing trends to support schedule creation and partner across operations, training, and forecasting to drive process improvements.The role...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Concentrix is seeking a Workforce Management professional in the Philippines to manage scheduling, staffing, and intraday performance analyses. You will coordinate training and coaching with quality and training teams to ensure quality commitments are met.You will review scheduling processes, develop staffing requirements with thresholds for overhead and...

ConnectOS is seeking a Workforce Planning & Scheduling professional to develop clinician rosters and manage appointment schedules for on-site healthcare services in the Philippines. You will optimize sequencing, utilization, and travel routes while monitoring capacity and scheduling gaps.The role requires strong analytical skills, stakeholder management, and...

Premier LLC is seeking a WFM Analyst in the Philippines to understand and forecast contact center workloads. This role includes efficient staffing allocation and scheduling, ensuring optimal resource utilization. Responsibilities involve creating forecasts for workload and average handle time, managing capacity planning, and analyzing staffing needs with...

RecruitNest Consulting is seeking a Workforce Planning & Resource Management Officer in the Philippines to help monitor capacity and coordinate staffing across technical and consulting teams. You will partner with delivery managers, project managers, Talent Acquisition, and business stakeholders to ensure optimal resource utilization in a fast-paced IT...

Nityo Infotech Services Philippines Inc. is seeking a Workforce Analytics specialist to drive forecasting, capacity planning, and performance reporting for our contact center operations in the Philippines.You will build dashboards in Excel, Power BI, Tableau, SQL and ServiceNow reporting, collaborate with Operations and Leadership, monitor KPIs, and provide...

The Moment Group is looking for a proactive Workforce Planning Officer in the Philippines to lead staffing plans, build insightful Excel dashboards, and drive efficient scheduling while aligning with store operations and labor cost targets.You will collaborate with various brands, enforce workforce policies, and apply AI tools to streamline processes....

IntouchCX is seeking a Workforce Management (WFM) expert to lead capacity planning, forecasting, and scheduling in a fast-paced contact center environment. You will act as SME for resource planning and drive KPI improvements with partners and account managers.This role requires strong analytical and communication skills, experience with WFM systems, and the...

Premier LLC is seeking a WFM Analyst in the Philippines to understand and forecast contact center workloads. This role includes efficient staffing allocation and scheduling, ensuring optimal resource utilization. Responsibilities involve creating forecasts for workload and average handle time, managing capacity planning, and analyzing staffing needs with...

Sagility Philippines B.V Branch is looking for a Real Time Analyst in Quezon City. The successful candidate will fully understand RTA/Workforce tools and be highly proficient in MS Office. Responsibilities include managing staff schedules, monitoring site activities, and analyzing data to improve efficiency.The position requires strong analytical skills and...

RecruitNest Consulting is seeking a Workforce Planning & Resource Management Officer in the Philippines to help monitor capacity and coordinate staffing across technical and consulting teams. You will partner with delivery managers, project managers, Talent Acquisition, and business stakeholders to ensure optimal resource utilization in a fast-paced IT...

Cloudstaff Philippines Inc. seeks a Workforce Analyst to support companywide workforce planning, operational analytics, and financial planning across California, Florida, and offshore operations. The role forecasts demand, evaluates staffing and productivity, monitors capacity and service performance, and provides leadership with data-driven recommendations...

Cloudstaff Philippines Inc. seeks a Workforce Analyst to support companywide workforce planning, operational analytics, and financial planning across California, Florida, and offshore operations. The role forecasts demand, evaluates staffing and productivity, monitors capacity and service performance, and provides leadership with data-driven recommendations...

Cloudstaff Philippines Inc. seeks a Workforce Analyst to support companywide workforce planning, operational analytics, and financial planning across California, Florida, and offshore operations. The role forecasts demand, evaluates staffing and productivity, monitors capacity and service performance, and provides leadership with data-driven recommendations...

Cloudstaff Philippines Inc. seeks a Workforce Analyst to support companywide workforce planning, operational analytics, and financial planning across California, Florida, and offshore operations. The role forecasts demand, evaluates staffing and productivity, monitors capacity and service performance, and provides leadership with data-driven recommendations...

Cloudstaff Philippines Inc. seeks a Workforce Analyst to support companywide workforce planning, operational analytics, and financial planning across California, Florida, and offshore operations. The role forecasts demand, evaluates staffing and productivity, monitors capacity and service performance, and provides leadership with data-driven recommendations...