workforce planner

ECAM Technologies Corporation in Iloilo is seeking a Workforce Management Analyst to ensure the Monitoring Center meets quality standards and that staffing aligns with the plan. You will analyze real-time and historical data to improve scheduling in partnership with Operations.You will publish schedules based on forecasts, monitor adherence, and support...

Okada Manila in Metro Manila is seeking a Scheduler - Workforce Planning to manage daily pit allocation of skilled staff, maintain rosters, attendance, and leave plans across all departments. You will align schedules with operational demands, ensure timely communication by phone and email, and support a positive, professional work environment while adhering...

PM Consulting is seeking a Workforce Analyst for our Helpdesk Customer Support operations in the Philippines. You will monitor real-time queues, forecast demand, and manage schedules across multiple channels to ensure service level targets are met. The role emphasizes data-driven insights, cross-functional collaboration, and continuous improvement in a...

PM Consulting is seeking a Workforce Analyst for our Helpdesk Customer Support operations in the Philippines. You will monitor real-time queues, forecast demand, and manage schedules across multiple channels to ensure service level targets are met.The role emphasizes data-driven insights, cross-functional collaboration, and continuous improvement in a...

Optum, a UnitedHealth Group Company, is seeking a Planner in Workforce Management to analyze data, forecast workloads, and support strategic planning for its Philippines operations. You will collaborate with cross-functional teams to improve operational efficiency and service levels.The role requires 4+ years in WFM within call centers or back-office...

MicroSourcing is seeking a Workforce Capacity Planning Analyst in Taguig City (BGC) to support an Australian consumer telco client. The role covers long- and medium-term forecasting, budgeting, and performance analysis across multiple channels to ensure supply aligns with demand within approved budgets.You will collaborate with transformation, scheduling,...

NTT DATA, Inc. is seeking a specialist to manage queue planning for its contact centers in the Philippines. You will determine staffing needs during peak call volume and craft schedules to maximize performance. Key duties include forecasting daily contact and technician availability, monitoring queues, and ensuring coverage. You will respond to routing...

Skills: Workforce Management, Forecasting, Capacity Planning, Reporting & Analytics, Power BI, Advanced Excel, Data Analysis, Business Intelligence, Stakeholder Management Experience: At least 2 years of relevant experience in Workforce Management, Reporting, Capacity Planning, Forecasting, or Business Analytics We at Coforge BPS are hiring for a LOB...

ConnectOS is seeking a Workforce Planning & Scheduling professional to develop clinician rosters and manage appointment schedules for on-site healthcare services in the Philippines. You will optimize sequencing, utilization, and travel routes while monitoring capacity and scheduling gaps.The role requires strong analytical skills, stakeholder management, and...

Job Title: Workforce Capacity Planner I Skills: Workforce Management, Forecasting, Capacity Planning, Reporting & Analytics, Power BI, Advanced Excel, Data Analysis, Business Intelligence, Stakeholder Management Experience: At least 2 years of relevant experience in Workforce Management, Reporting, Capacity Planning, Forecasting, or Business Analytics ...

Aprio, a Top 20 CPA and advisory firm, seeks a Resource Manager in the Philippines with hybrid setup, at Clark or Makati. You will align workforce capacity with engagement demand, lead staffing and forecasting, and drive data-driven decisions to optimize utilization and client service.Join a growth-focused firm offering opportunities across multiple...

Qualfon is seeking a workforce scheduler in Manila who will be responsible for generating schedules and performing staffing analysis using management software. The ideal candidate will have a Bachelor's Degree in a relevant field and 2–4 years of experience in workforce scheduling. Responsibilities include ensuring optimum service levels, facilitating...

UnitedHealth Group, through Optum, is seeking a skilled Planner in Manila to grow and manage workforce planning studies and deliver insights for operational and business decisions. In this role, you will analyze data, forecast trends, develop data-driven recommendations, and support long-term planning with executive-level communication and detailed...

ECAM is hiring a Workforce Analyst to ensure the Monitoring Center meets quality standards in reliability, usability, and performance. The role focuses on having the right people with the right skills in the right place at the right time, with real-time and historical data used to optimize scheduling.The analyst will monitor real-time staffing against the...

Sagility Philippines B.V Branch is looking for a Real Time Analyst in Quezon City. The successful candidate will fully understand RTA/Workforce tools and be highly proficient in MS Office. Responsibilities include managing staff schedules, monitoring site activities, and analyzing data to improve efficiency.The position requires strong analytical skills and...

A recruitment consultancy is seeking a Workforce Analyst to work in a hybrid environment in Taguig, Philippines. The role involves leading forecasting and capacity planning initiatives, requiring at least 3 years of experience in reporting, and expertise in MS Excel and Power BI. Candidates should possess strong analytical skills and be able to manage...

Coforge BPS is seeking a LOB Workforce Capacity Planner I to develop forecasts, plan staffing, and produce timely reports to guide strategic decisions. The role emphasizes data-driven insights across multiple departments and requires collaboration with operations and stakeholders.Responsibilities include dashboarding, KPI tracking, and continuous process...

Visa Philippines Business Processing Center, Corp. seeks a Workforce Planning Consultant to define and manage strategic priorities for Visa Client Care, including demand forecasting, workforce planning, quality assurance, and metrics monitoring. The role focuses on building efficient procedures and coordinating cross-functional activities to improve...

Schedule: 06:00 AM to 03:00 PM PHT (Monday to Friday) Requirements 3+ years experience in workforce planning, scheduling, dispatch, or healthcare operations. Strong analytical and organizational skills. Advanced Excel and reporting capabilities. Experience managing multiple stakeholders and competing priorities. Healthcare, aged care, NDIS, or allied health...

ABOUT US ACQUIRE INTELLIGENCE™ is an award-winning outsourcer providing contact centre and back-office services with a vision to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price. You are a Forecasting and...