workforce planner jobs in Pasig

ECAM is hiring a Workforce Analyst to ensure the Monitoring Center meets quality standards in reliability, usability, and performance. The role focuses on having the right people with the right skills in the right place at the right time, with real-time and historical data used to optimize scheduling.The analyst will monitor real-time staffing against the...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

SSG capacity planner for Workforce Management supports forecasting, scheduling, and staffing across 24x7 operations. This on-site role in Metro Manila focuses on optimizing headcount and service levels while collaborating with stakeholders.Ideal candidates bring 2-5+ years in WFM/analytics, BPO experience, and strong Excel skills; familiarity with NICE IEX,...

Capacity Planner – Workforce Management Department: Workforce Management (WFM)Reports To: Workforce Management Manager /Employment Type: Full-TimeWork Setup: FULL ONSITEShift: (Day shift / Rotating / 24x7 support as required) Experience 2–5+ years in Workforce Management, Capacity Planning, or a related analytical role Experience in BPO, call center, or...

Capacity Planner - Workforce ManagementDepartment: Workforce Management (WFM)Reports To: Workforce Management Manager /Employment Type: Full-TimeWork Setup: FULL ONSITEShift: [Day shift / Rotating / 24x7 support as required]Experience2-5+ years in Workforce Management, Capacity Planning, or a related analytical roleExperience in BPO, call center, or shared...

## Workforce SupervisorApply: PHL\\_REMOTE\\_Pasig: Full time: Posted Today: JR **Who we are:**InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for...

Acquire Intelligence is seeking a capable Real Time Analyst/Workforce Management professional in Metro Manila to lead forecasting, scheduling, and performance optimization across one or more contact centers. You will oversee a team of RTAs and capacity planners, analyze volumes, and implement actions to hit service goals. The role requires strong judgment,...

Are you detail-oriented and passionate about turning data into accurate, actionable workforce plans? We're looking for a Capacity Planner to convert business demand, operational trends, and service objectives into staffing plans that keep the right resources in place at the right time and cost. In this role, you will own capacity modeling and scenario...

Develop and maintain forecasts using point-of-sale data, historical shipments, customer forecasts, promotions, distribution changes, and other relevant inputs Facilitate consensus forecasting with Sales and Marketing; challenge assumptions, recommend adjustments, and hold contributors accountable for timely inputs Translate approved forecasts into item- and...

## WFM Planner/ Forecaster (PHL)Apply: PHL-Pasig City-Glas Building, Opal Road,: Pasig - Ortigas: Full time: Posted Today: End Date: October 30, 2026 (30+ days left to apply): JR **Position Title:**WFM Planner/ Forecaster (PHL)**Shift:**8:00 PM to 5:00AM (Philippines)**Job Description:**Responsible for performing both real-time analysis and...

Support Services Group is hiring a Capacity Planner for Workforce Management in the Philippines. This full-time on-site role focuses on capacity planning, forecasting, and data-driven decision making to support 24x7 operations.You will analyze workloads, build forecasts, and partner with operations leadership to optimize staffing and service levels. Strong...

ONE WORKFORCE GLOBAL CORPORATION is seeking a Production and Supply Planner to coordinate demand, production, and supply plans ensuring product availability and optimized inventory. You will act as the primary link among Sales, Marketing, Finance, and suppliers while driving cost-savings initiatives.The role requires 5+ years in demand or production...

InteLogix in Pasig, Metro Manila, is seeking a Workforce Supervisor to lead a team of schedulers, planners and analysts. You will oversee daily workloads, ensure intraday actions and reports are delivered on time, and maintain service levels. The role requires 3+ years in WFM with at least 1 year in a supervisory capacity within a contact center or BPO. You...

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...

Technical Support AssociateLevel: Entry-levelLocation: Remote (Philippines Only)Working hours: Rotational scheduleType: Full-Time (Payment in USD)Reports to: Global Head of Technical Support About ReadyOn ReadyOn is the intelligent labor operating system for frontline enterprises. We help the world’s largest employers hire, schedule, and manage their...

As a ClientSuccessPartner, you will play a pivotal role in ensuring the seamless onboarding and offboarding of staff, maintaining operational efficiency, and fostering a positiveclient-staff relationship. Your critical thinking, multitasking, and problem-solving skills will be instrumental in handling various responsibilities, including challenging...

Capacity Planner – Workforce Management Department: Workforce Management (WFM)Reports To: Workforce Management Manager /Employment Type: Full-TimeWork Setup: FULL ONSITEShift: [Day shift / Rotating / 24x7 support as required]Experience2–5+ years in Workforce Management, Capacity Planning, or a related analytical roleExperience in BPO, call center, or...