workforce planner jobs in Manila

Okada Manila in Metro Manila is seeking a Scheduler - Workforce Planning to manage daily pit allocation of skilled staff, maintain rosters, attendance, and leave plans across all departments. You will align schedules with operational demands, ensure timely communication by phone and email, and support a positive, professional work environment while adhering...

ConnectOS is seeking a Workforce Planning & Scheduling professional to develop clinician rosters and manage appointment schedules for on-site healthcare services in the Philippines. You will optimize sequencing, utilization, and travel routes while monitoring capacity and scheduling gaps.The role requires strong analytical skills, stakeholder management, and...

NTT DATA, Inc. is seeking a specialist to manage queue planning for its contact centers in the Philippines. You will determine staffing needs during peak call volume and craft schedules to maximize performance. Key duties include forecasting daily contact and technician availability, monitoring queues, and ensuring coverage. You will respond to routing...

Aprio, a Top 20 CPA and advisory firm, seeks a Resource Manager in the Philippines with hybrid setup, at Clark or Makati. You will align workforce capacity with engagement demand, lead staffing and forecasting, and drive data-driven decisions to optimize utilization and client service.Join a growth-focused firm offering opportunities across multiple...

Job Title: Workforce Capacity Planner I Skills: Workforce Management, Forecasting, Capacity Planning, Reporting & Analytics, Power BI, Advanced Excel, Data Analysis, Business Intelligence, Stakeholder Management Experience: At least 2 years of relevant experience in Workforce Management, Reporting, Capacity Planning, Forecasting, or Business Analytics ...

Qualfon is seeking a workforce scheduler in Manila who will be responsible for generating schedules and performing staffing analysis using management software. The ideal candidate will have a Bachelor's Degree in a relevant field and 2–4 years of experience in workforce scheduling.Responsibilities include ensuring optimum service levels, facilitating...

Sagility Philippines B.V Branch is looking for a Real Time Analyst in Quezon City. The successful candidate will fully understand RTA/Workforce tools and be highly proficient in MS Office. Responsibilities include managing staff schedules, monitoring site activities, and analyzing data to improve efficiency.The position requires strong analytical skills and...

ECAM is hiring a Workforce Analyst to ensure the Monitoring Center meets quality standards in reliability, usability, and performance. The role focuses on having the right people with the right skills in the right place at the right time, with real-time and historical data used to optimize scheduling.The analyst will monitor real-time staffing against the...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels. You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

A recruitment consultancy is seeking a Workforce Analyst to work in a hybrid environment in Taguig, Philippines. The role involves leading forecasting and capacity planning initiatives, requiring at least 3 years of experience in reporting, and expertise in MS Excel and Power BI. Candidates should possess strong analytical skills and be able to manage...

PM Consulting is seeking a Workforce Analyst for our Helpdesk Customer Support operations in the Philippines. You will monitor real-time queues, forecast demand, and manage schedules across multiple channels to ensure service level targets are met.The role emphasizes data-driven insights, cross-functional collaboration, and continuous improvement in a...

NTT DATA, Inc. is seeking a specialist to manage queue planning for its contact centers in the Philippines. You will determine staffing needs during peak call volume and craft schedules to maximize performance.Key duties include forecasting daily contact and technician availability, monitoring queues, and ensuring coverage. You will respond to routing issues...

UnitedHealth Group, through Optum, is seeking a skilled Planner in Manila to grow and manage workforce planning studies and deliver insights for operational and business decisions. In this role, you will analyze data, forecast trends, develop data-driven recommendations, and support long-term planning with executive-level communication and detailed reports....

Visa Philippines Business Processing Center, Corp. seeks a Workforce Planning Consultant to define and manage strategic priorities for Visa Client Care, including demand forecasting, workforce planning, quality assurance, and metrics monitoring. The role focuses on building efficient procedures and coordinating cross-functional activities to improve...

ABOUT US ACQUIRE INTELLIGENCE™ is an award-winning outsourcer providing contact centre and back-office services with a vision to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price. You are a Forecasting and...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...

Turnitin, LLC is seeking a Workforce Management Analyst to optimize global support operations. The role focuses on aligning staffing, schedules, and workload across products, regions, and time zones to ensure timely resolution and high service levels.You will monitor queues, assign tickets, and coordinate coverage in a remote-first, globally distributed...