workforce planner jobs in Manila

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

Manpower (Philippines) is seeking a Workforce Management/Operations professional to ensure excellent customer experience through real-time monitoring and data-driven staffing decisions. The role emphasizes collaborating with vendors and internal teams to optimize resource utilization.The ideal candidate has at least 1 year in WFM/Operations, strong...

ConnectOS is seeking a Workforce Planning & Scheduling professional to develop clinician rosters and manage appointment schedules for on-site healthcare services in the Philippines. You will optimize sequencing, utilization, and travel routes while monitoring capacity and scheduling gaps.The role requires strong analytical skills, stakeholder management, and...

Manpower (Philippines) is seeking a Workforce Management/Operations professional to ensure excellent customer experience through real-time monitoring and data-driven staffing decisions. The role emphasizes collaborating with vendors and internal teams to optimize resource utilization.The ideal candidate has at least 1 year in WFM/Operations, strong...

Manpower (Philippines) is seeking a Workforce Management/Operations professional to ensure excellent customer experience through real-time monitoring and data-driven staffing decisions. The role emphasizes collaborating with vendors and internal teams to optimize resource utilization.The ideal candidate has at least 1 year in WFM/Operations, strong...

WNS Careers - Philippines in Manila is seeking a Workforce Management professional to lead scheduling and intraday management for a busy call center. You will oversee forecasting, daily rosters, and adherence to HR policies while coordinating with Ops, Training, and Quality teams.The role requires 3–5 years in workforce operations, 3 years of supervisory...

Manpower (Philippines) is seeking a Workforce Management/Operations professional to ensure excellent customer experience through real-time monitoring and data-driven staffing decisions. The role emphasizes collaborating with vendors and internal teams to optimize resource utilization.The ideal candidate has at least 1 year in WFM/Operations, strong...

Manpower (Philippines) is seeking a Workforce Management/Operations professional to ensure excellent customer experience through real-time monitoring and data-driven staffing decisions. The role emphasizes collaborating with vendors and internal teams to optimize resource utilization.The ideal candidate has at least 1 year in WFM/Operations, strong...

MicroSourcing in Manila is seeking a Workforce Planning Analyst to lead long- and medium-term forecasting, budgeting, and performance analysis across multiple channels for a major Australian consumer telco. This onsite role in BGC, Taguig involves partnering with local and onshore/offshore teams to optimize resource utilization and service delivery.You will...

PM Consulting is seeking a Workforce Analyst for our Helpdesk Customer Support operations in the Philippines. You will monitor real-time queues, forecast demand, and manage schedules across multiple channels to ensure service level targets are met.The role emphasizes data-driven insights, cross-functional collaboration, and continuous improvement in a...

Sagility Philippines B.V Branch is looking for a Real Time Analyst in Quezon City. The successful candidate will fully understand RTA/Workforce tools and be highly proficient in MS Office. Responsibilities include managing staff schedules, monitoring site activities, and analyzing data to improve efficiency.The position requires strong analytical skills and...

TaskUs is seeking a Workforce Planner to coordinate data across operations, clients, and client services for forecasting and staffing requirements. You will maintain staff rosters with availability and skills, publish capacity snapshots, and create action plans to optimize staffing levels.You will also input data into capacity planning tools to keep seating...

Work Set Up: Remote (might be required to work onsite at least once a month, preferably with Manila) Schedule:8 PM-5 AM, M-F; Manila (can change based on business needs) Equipment: Company Provided The Workforce Capacity Planner is responsible for analyzing historical trends, forecasting future workforce requirements, and developing staffing models to...

Concentrix Philippines is seeking a Sr. Analyst, Planning to support effective workforce management through forecasting, capacity planning, scheduling, and operational analysis.The role collaborates with Operations, Finance, and Business Development to drive efficiency and optimize resources in a fast-paced contact center environment. The ideal candidate has...

PM Consulting is seeking a Workforce Analyst for our Helpdesk Customer Support operations in the Philippines. You will monitor real-time queues, forecast demand, and manage schedules across multiple channels to ensure service level targets are met. The role emphasizes data-driven insights, cross-functional collaboration, and continuous improvement in a...

MicroSourcing is seeking a Workforce Capacity Planning Analyst in Taguig City (BGC) to support an Australian consumer telco client. The role covers long- and medium-term forecasting, budgeting, and performance analysis across multiple channels to ensure supply aligns with demand within approved budgets.You will collaborate with transformation, scheduling,...

Reliance United is seeking a Workforce Associate responsible for creating staffing models and scheduling staff to enhance day-to-day efficiency. The role involves analyzing workforce data to meet operational needs while ensuring adequate staffing levels.The ideal candidate should be a college graduate with a strong understanding of analytical software,...

Qualfon is seeking a workforce scheduler in Manila who will be responsible for generating schedules and performing staffing analysis using management software. The ideal candidate will have a Bachelor's Degree in a relevant field and 2–4 years of experience in workforce scheduling. Responsibilities include ensuring optimum service levels, facilitating...