helpware jobs in Taguig

Helpware is seeking a Commercial Content Lead to build and strengthen our customer evidence bank and craft compelling commercial content across stories, use cases, data sheets, and solution pages. You will interview senior SMEs, translate complex solutions into buyer-friendly narratives, and collaborate with Operations, Sales, and Marketing to create...

Commercial Content Lead About the Role Helpware has strong customer outcomes, operational expertise, and solutions already being proven through live engagements and complex commercial pursuits. The opportunity is to turn more of that knowledge into credible, reusable commercial proof. We’re looking for a Commercial Content Lead to build that bridge....

Helpware is seeking a Commercial Enablement Manager to strengthen revenue effectiveness across the organization by ensuring sales teams have clear messaging, compelling assets, and practical enablement resources. This role connects Sales, Marketing, Product, and Operations to align messaging, accelerate adoption of new solutions, and improve field confidence...

Helpware Inc. is hiring a Sales Development Representative to drive outbound sales and build a qualified pipeline for the Account Executive team. You will perform cold outreach, execute email and LinkedIn sequences, research target accounts, and qualify leads. The role requires 1+ year in sales or related outbound work, strong English communication, and the...

Helpware Inc. seeks a Real-Time Analyst to optimize service levels across Operations accounts in Cebu. You will actively monitor queues, respond to events, and coordinate with Team Captains and Management to implement action plans.Ideal candidates have 1+ year in Workforce Management, strong Excel skills, and excellent communication. Night shifts may be...

Why this role Helpware is a people-first outsourcing and customer experience partner helping fast-growing companies scale support, operations, and revenue teams with AI-enabled CX solutions. We work with SaaS, Fintech, Healthcare, Ecommerce, and Logistics brands across the US, UK, and beyond. We're hiring a Sales Development Representative to support...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

Position Overview The Real-Time Analyst is responsible for maintaining optimal service levels across all Operations accounts through active real-time queue management. This role serves as the central point of contact for all real‑time updates and is accountable for responding to and escalating any events or issues that may impact overall account...

OverviewThe PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.ResponsibilitiesPerform deep-dive troubleshooting on Privilege Cloud components: Web...

Why Helpware Helpware is not a traditional outsourcing provider. We operate as a Transformative BPM partner, helping high-growth and enterprise organizations design, scale, and optimize customer and business operations. Instead of simply adding headcount, we integrate process thinking, technology, and commercial intelligence to drive measurable business...

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and automation workflows that improve helpdesk efficiency, reduce manual...

Why this role Helpware is a people-first outsourcing and customer experience partner helping fast-growing companies scale support, operations, and revenue teams with AI-enabled CX solutions. We work with SaaS, Fintech, Healthcare, Ecommerce, and Logistics brands across the US, UK, and beyond. We're hiring a Sales Development Representative to support...

Content Manager About the Role Helpware is building a stronger, more deliberate editorial capability to turn our expertise and customer experience into content that earns attention and strengthens our commercial position. We’re looking for a Content Manager to help build that capability. This is not a traditional content marketing role. You won’t...

Commercial Content Lead About the Role Helpware has strong customer outcomes, operational expertise, and solutions already being proven through live engagements and complex commercial pursuits. The opportunity is to turn more of that knowledge into credible, reusable commercial proof. We’re looking for a Commercial Content Lead to build that bridge....

**Commercial Content Lead** **About the Role** Helpware has strong customer outcomes, operational expertise, and solutions already being proven through live engagements and complex commercial pursuits. The opportunity is to turn more of that knowledge into credible, reusable commercial proof. We’re looking for a Commercial Content Lead to build...

**Why Helpware** Helpware is not a traditional outsourcing provider. We operate as a Transformative BPM partner, helping high-growth and enterprise organizations design, scale, and optimize customer and business operations. Instead of simply adding headcount, we integrate process thinking, technology, and commercial intelligence to drive measurable business...

Commercial Bid Manager Purpose The Commercial Bid Manager leads Helpware's most strategic and high-value pursuits, managing the end-to-end bid lifecycle for complex opportunities across multiple industries, service lines, and global delivery locations. Serving as the commercial lead throughout the pursuit, this role brings together Sales, Client...

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and automation workflows that improve helpdesk efficiency, reduce manual...

About the Team Leader position We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include daily supervision, management and motivation of team members. We expect you to be a capable leader with...

**Job Summary**The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and automation workflows that improve helpdesk efficiency, reduce manual...