helpware jobs in Cebu City

Helpware is seeking a Patient Onboarding Specialist to guide newly registered patients from enrollment to Active status. You will coordinate device options and reporting methods, while ensuring HIPAA-compliant communication and thorough CRM documentation. The role emphasizes early identification of hesitancy, proactive engagement, and cross-functional...

Helpware is seeking an experienced Executive Assistant to support our Manila and Cebu teams. You will manage calendars, coordinate travel, and act as a liaison across departments, enabling the commercial team to operate efficiently. The ideal candidate is highly organized, detail oriented, and able to handle sensitive information with discretion. Strong...

Helpware in the Philippines is seeking a Technical Service Representative (Email and Chat). You will solve complex technical issues, guide customers through solutions, and deliver an exceptional experience across email and chat channels. The role emphasizes strong English communication, technical troubleshooting experience, and a proactive, customer-focused...

Helpware is seeking an experienced Contracts Administrator to join our Cebu, Philippines team. The role supports contract intake, drafting using approved templates, maintaining contract records, and coordinating signature workflows across Legal, Revenue Operations, and Accounting to ensure efficient lifecycle management. This position emphasizes accuracy,...

Helpware Inc. is hiring a Sales Development Representative to drive outbound sales and build a qualified pipeline for the Account Executive team. You will perform cold outreach, execute email and LinkedIn sequences, research target accounts, and qualify leads. The role requires 1+ year in sales or related outbound work, strong English communication, and the...

Helpware is seeking a Patient Enrollment Specialist to drive outbound enrollment from identified patient pools. You will contact patients, present the value proposition, address objections, and capture consent and intake data in the CRM. The role emphasizes conversion and precise data entry to hand off to onboarding teams. Responsibilities include...

Helpware in Cebu City is seeking a skilled Team Leader to guide and manage our team, setting an example and driving the group toward its goals. You will supervise daily operations, delegate tasks with deadlines, and develop coaching plans to raise performance. Strong communication and leadership are essential. This role focuses on building an open,...

Helpware is seeking a detail-oriented Project Assistant in Cebu City to support project tasks across client initiatives. You will assist with compliance processes, data analysis, system testing, and documentation while collaborating with team members to deliver quality results.The role requires attention to detail, effective communication, and the ability to...

Helpware in Cebu City, Philippines, seeks a Customer Support Representative Tier 1 to provide first-line voice support to customers via phone, email, and chat, using our software to address issues and drive solutions. Responsibilities include addressing inquiries, resolving complaints, logging interactions, and escalating complex cases to Tier 2.Requires a...

Helpware Inc. seeks a Real-Time Analyst to optimize service levels across Operations accounts in Cebu. You will actively monitor queues, respond to events, and coordinate with Team Captains and Management to implement action plans.Ideal candidates have 1+ year in Workforce Management, strong Excel skills, and excellent communication. Night shifts may be...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

Helpware in the Philippines is seeking a Customer Service Representative to handle email and chat inquiries, guiding customers with knowledge and a passion for technology to deliver an excellent experience.You will troubleshoot a variety of issues, explain steps clearly, and adapt your communication to each customer. Strong English skills (C1) and at least...

Why this role Helpware is a people-first outsourcing and customer experience partner helping fast-growing companies scale support, operations, and revenue teams with AI-enabled CX solutions. We work with SaaS, Fintech, Healthcare, Ecommerce, and Logistics brands across the US, UK, and beyond. We're hiring a Sales Development Representative to support...

Helpware, a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, is growing its Philippines team and seeking Customer Service Representatives for email and chat support. You’ll guide customers with patience, explain steps clearly, and deliver an exceptional experience.Strong English skills (C1) and at least 1 year in...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

Technical Service Representative (Email and Chat) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

Patient Enrollment Specialist About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our...