helpware jobs in Manila

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

Overview The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals. Responsibilities Perform deep-dive troubleshooting on Privilege Cloud components: Web...

Helpware is seeking a Commercial Enablement Manager to strengthen revenue effectiveness across the organization by ensuring sales teams have clear messaging, compelling assets, and practical enablement resources. This role connects Sales, Marketing, Product, and Operations to align messaging, accelerate adoption of new solutions, and improve field confidence...

Commercial Content Lead About the Role Helpware has strong customer outcomes, operational expertise, and solutions already being proven through live engagements and complex commercial pursuits. The opportunity is to turn more of that knowledge into credible, reusable commercial proof. We’re looking for a Commercial Content Lead to build that bridge....

Helpware Inc. seeks a Real-Time Analyst to optimize service levels across Operations accounts in Cebu. You will actively monitor queues, respond to events, and coordinate with Team Captains and Management to implement action plans.Ideal candidates have 1+ year in Workforce Management, strong Excel skills, and excellent communication. Night shifts may be...

Helpware is seeking a Commercial Content Lead to build and strengthen our customer evidence bank and craft compelling commercial content across stories, use cases, data sheets, and solution pages.You will interview senior SMEs, translate complex solutions into buyer-friendly narratives, and collaborate with Operations, Sales, and Marketing to create reusable...

Helpware Inc. is hiring a Sales Development Representative to drive outbound sales and build a qualified pipeline for the Account Executive team. You will perform cold outreach, execute email and LinkedIn sequences, research target accounts, and qualify leads.The role requires 1+ year in sales or related outbound work, strong English communication, and the...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

Why this role Helpware is a people-first outsourcing and customer experience partner helping fast-growing companies scale support, operations, and revenue teams with AI-enabled CX solutions. We work with SaaS, Fintech, Healthcare, Ecommerce, and Logistics brands across the US, UK, and beyond. We're hiring a Sales Development Representative to support...

Position Overview The Real-Time Analyst is responsible for maintaining optimal service levels across all Operations accounts through active real-time queue management. This role serves as the central point of contact for all real‑time updates and is accountable for responding to and escalating any events or issues that may impact overall account...

Overview The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals. Responsibilities Perform deep-dive troubleshooting on Privilege Cloud components: Web...

OverviewThe PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.ResponsibilitiesPerform deep-dive troubleshooting on Privilege Cloud components: Web...

OverviewThe PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.ResponsibilitiesPerform deep-dive troubleshooting on Privilege Cloud components: Web...

OverviewThe PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.ResponsibilitiesPerform deep-dive troubleshooting on Privilege Cloud components: Web...

**Position Summary:** The **AI Support Engineer** serves as the primary Tier 2 escalation resource for technical support while driving the adoption of AI-powered solutions, automation, and intelligent workflows across the IT environment. This role combines advanced troubleshooting expertise with a passion for leveraging AI tools, scripting, and automation...

Content Manager About the Role Helpware is building a stronger, more deliberate editorial capability to turn our expertise and customer experience into content that earns attention and strengthens our commercial position. We’re looking for a Content Manager to help build that capability. This is not a traditional content marketing role. You won’t...

Commercial Content Lead About the Role Helpware has strong customer outcomes, operational expertise, and solutions already being proven through live engagements and complex commercial pursuits. The opportunity is to turn more of that knowledge into credible, reusable commercial proof. We’re looking for a Commercial Content Lead to build that bridge....