guest service representative

Responsibilities:Greet and welcome guests warmly upon arrival, providing information and assistance as needed.Address guest inquiries and concerns promptly and courteously through various communication channels.Coordinate check-ins, check-outs, and reservations efficiently, ensuring accuracy and satisfaction.Provide information about amenities, facilities,...

Company Profile: One of Asia's grandest and luxurious hotels, resorts, and casinos. This company has more than 5000 employees, including multilingual staff to serve high-end guests and foreign clients. Position: Mandarin Hotel Representative (Speaking Only) Company Industry: Biggest 5 Star Entertainment Hotel Work Location: Parañaque or Pasay City Work...

Company Profile: One of Asia's grandest and luxurious hotels, resorts, and casinos. This company has more than 5000 employees, including multilingual staff to serve high-end guests and foreign clients. Position: Mandarin Hotel Representative (Speaking Only) Company Industry: Biggest 5 Star Entertainment Hotel Work Location: Parañaque or Pasay City Work...

Remote Customer Service Representative (Hospitality & Guest Support)Salary: ₱30,000 - ₱50,000 /monthLocation: Remote (Philippines)Employment Type: Full-TimeDepartment: Guest ServicesThe Opportunity: Bring Your 5-Star Service HomeAre you tired of the Manila traffic and the typical BPO commute? Are you a customer service professional or a driven fresh...

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human...

About Us At Hububb, we help property owners maximize their income potential by transforming their homes into thriving short-term rentals. With our innovative approach and dedicated team, we deliver exceptional guest experiences and industry-leading results for landlords across the globe. Job Overview We’re looking for a Remote Guest Experience Coordinator...

Description Welcoming guests as they arrive and checking them into their rooms Answering phone calls and responding to guest inquiries Handling guest complaints and resolving issues in a timely and professional manner Processing payments and maintaining accurate guest records Assisting guests with luggage and other requests Coordinating with housekeeping and...

Filinvest Hotel: CRIMSON RESORT & SPA MACTAN In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Guest Services Manager, the Guest Services Officer is responsible for the general administration and profitability of the operation of the villa and...

Company DescriptionRaffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum....

In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay and under the direct supervision of the Guest Services Supervisor and within the limits of established policies, procedures and Rooms Division Manual, the Guest Services Agent ensures guest satisfaction by providing personalized service...

Description POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...

Company DescriptionFrom the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides...

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY  JOB SUMMARY: In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Boracay, the Guest Services Manager assist in managing Guest Services, ensures guest satisfaction by providing personalized service in the most courteous and efficient...

Filinvest Hotel: CRIMSON HOTEL FILINVEST CITY MANILA The Guest Services Manager at Crimson Hotel Filinvest City Manila is responsible for ensuring exceptional guest experiences by overseeing front office operations, managing guest relations, and maintaining high service standards. This role requires strong leadership, problem-solving skills, and a...

Guest Services SpecialistGuest Services Specialist Cooley is seeking a Guest Services Specialist to join the Office Services/Facilities team. Position summary: Under the direction of the Operations Manager and/or Director of Administration, the Guest Services Specialist is responsible for overseeing the day-day hospitality service operations and directing...

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary: The Guest Services Coordinator is responsible for the conference center, food service functions and satellite kitchens. Coordinate schedules for internal meetings and functions with the Facilities Department. Work with...

Be part of our newly acquired brands from Singapore,Tiong Bahru Bakery and Common Man Coffee Roasters. TheGuest Service Specialistisresponsible for: Responsible for the seat of customers, explain menu items, take orders, refill drinks, and clear tables.Greet customers and offer menu recommendations, assist with seating arrangements, and provide timely...

A hospitality service provider in Metro Manila is seeking a Front Desk Associate to greet guests, manage check-in/out processes, and assist with inquiries. Ideal candidates will have a Bachelor's degree in Hospitality Management or a related field, along with excellent customer service, communication, and interpersonal skills. This position is suitable for...

JOB DESCRIPTION :– Provide guidance to clients on the procedures at the Spa– Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures– Answer telephone calls and provide accurate information to clients (in English and Thai)– Assist colleagues whenever necessaryOther tasks as...

📍 Location: Ayala Museum, Makati City — Onsite 🕗 Schedule: Tuesday to Sunday, 10:00 AM – 7:00 PM 💰 Salary: ₱20,000 + HMO 📄 Contract: 12-Month Project-Based Qualifications: At least a College Graduate Preferably a graduate of Tourism, Hospitality, or related courses With experience in front desk, frontline, customer service, or similar...