customer service representative csr

Handle and carefully respond to all customer inquiries via inbound calls and email Provide excellent customer service through active listening Work with confidential customer information in a secure manner Aim to resolve issues on the first call by being proactive Appropriately and adequately communicate with customers

Key Responsibilities: 1. Respond to customer inquiries via Chat, Email, and Voice channels 2. Assist with account-related issues, payments, and in-game operations 3. Complete issue logging, categorization, and reporting in accordance with procedures 4. Accurately perform basic KYC / verification processes as required by the business 5. Track open cases and...

WE'RE HIRING! Customer Service Representatives Location: Makati & Pasig Be part of a company that values and supports your growth! QUALIFICATIONS: At least Senior High School Graduate High School Graduate (Old Curriculum) Vocational Graduate Age: 18-50 years old PERKS & BENEFITS: 10% Night Differential HMO Coverage Free Meals Free Transportation Free...

We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels. In this role, you will provide timely, accurate, and professional assistance via email and live chat, ensuring a positive customer experience while working in a virtual processing environment. Key...

WE ARE HIRING! Customer Service Representative (CSR) Industry: Appliances Distributor Work Setup: Hybrid Experience Required: At least 2 years in Customer Service Are you an experienced customer service professional with excellent communication skills and a passion for helping customers? We are looking for a Customer Service Representative to join our...

As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role. Qualifications: At least HS (old curriculum) or SHS Graduate Good to excellent...

We are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels. In this role, you will provide timely, accurate, and professional assistance via email and live chat, ensuring a positive customer experience while working in a virtual processing environment. Key...

The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service. You will start out on one client, and with...

Employment Type: Full-Time Headcount Requirement: 100 CSRs Work Setup: Onsite Office Location: Ortigas Center, Pasig City Schedule: 9:00 PM – 6:00 AM PST; must be amenable to night shift schedules, rest days, and working holidays Target Start Date: ASAP Salary Package: PHP 23,000/month Age Requirement: 22 to 55 years old Minimum...

Company: Teleperformance Location: Mckinley Travel and Hospitality = At least 12 months of GDS Experience / Highschool Grad Telco = At least 6 months of IT background / Studied IT related courses BFSI = At least 6 months of Travel CCE / Highschool Grad Trust and Safety = Tier 2: 6 months of Digital Ads, Content Mod, Digital Marketing, or Digital sales...

Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Why Pick Us? Competitive Salary Exciting Performance Bonuses & Account Specific Allowances Career...

Open for Associates, Analysts, and Specialists.Location: Ortigas, PasigWork Schedule: Monday to Friday; Dayshift Key Responsibilities: Handle complex insurance processes independently, ensuring compliance and high-quality results.Identify and fix workflow issues, conduct audits, and keep procedures and training materials up to date.Train and mentor team...

We're Hiring: Customer Service Representative (CSR)! We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Muntinlupa, Philippines. The ideal candidate will possess strong communication skills and a passion for helping customers, ensuring their needs are met with exceptional service. Location: Muntinlupa,...

Your missionHelp businesses stay ahead of the game with innovative cloud communication and IT solutions.Your profileThis person will be part of our Frontline Services Team. The duties and responsibilities include:  Provision of 1st line support for reported incidentsProvide excellent customer service in response to a wide range of inbound customer...

Job Description We are seeking highly motivated and customer-focused individuals to join our team as a Contact Center Representative. As a vital part of our US-Based Security Services company, you will be responsible for providing exceptional customer service to our clients through various channels, including inbound calls, outbound calls, and e-mail...

Position Description: Corporate Banking Relationship Agent Position DescriptionAre you passionate about helping people and looking to build a rewarding career in customer service? Join our team as a Corporate Banking Relationship Agent and become an essential part of a dynamic, supportive, and growth-driven environment.As a Corporate Banking...

On-site - Benguet No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Equity Incentive Plan, Commission, Performance Bonus, Incentives Government Mandated Benefits Professional Development Job Training, Professional Development Job Summary We are looking for enthusiastic and customer-focused Customer Service...

On-site - Baguio No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Equity Incentive Plan, Commission, Performance Bonus, Incentives Government Mandated Benefits Professional Development Job Training, Professional Development Job Summary We are looking for enthusiastic and customer-focused Customer Service...

Key Responsibilities:Provide top-notch customer service to pre- and post-sale customers via e-mail and phone.Ensuring a positive customer experience for all contacts.Managing large amounts of inbound calls promptly.Identifying customer needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Transcribing data from...

On-site - Palawan No Exp Required High/Senior High School Full-timeJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Commission, Performance Bonus, IncentivesGovernment Mandated BenefitsProfessional DevelopmentJob Training, Professional DevelopmentJob SummaryWe are looking for enthusiastic and customer-focused Customer Service...