call monitoring jobs in Pasig

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Experience these exceptional benefits when you join Med-Metrix!Day 1 HMO with 2 of your dependents covered for FREEClothing AllowanceFree Lunch DailyPaid Time OffTraining and Staff DevelopmentEmployee Engagement ActivitiesOpportunities for Internal MobilityJob PurposeThe Operations Supervisor, Bilingual Call Center will hire employees and assist in the...

Experience these exceptional benefits when you join Med-Metrix! Fixed Weekends Off Day 1 HMO with 2 of your dependents covered for FREE Medical Cash Allowance Rice Allowance Clothing Allowance Free Lunch Daily Paid Time Off Training and Staff Development Employee Engagement Activities Opportunities for Internal Mobility Job Purpose The Operations...

A leading recruitment consultancy in Metro Manila is seeking an Information Security Specialist. The role involves monitoring and protecting the IT infrastructure from security breaches and conducting risk assessments. Candidates should have a Bachelor's degree and 3-5 years of experience in information security. Ideal traits include strong analytical...

Experience these exceptional benefits when you join Med-Metrix!Fixed Weekends OffDay 1 HMO with 2 of your dependents covered for FREEMedical Cash AllowanceRice AllowanceClothing AllowanceFree Lunch DailyPaid Time OffTraining and Staff DevelopmentEmployee Engagement ActivitiesOpportunities for Internal MobilityJob PurposeThe Operations Supervisor, Bilingual...

Med-Metrix seeks an Operations Supervisor, Bilingual Call Center, to hire, train, and coach agents. You will monitor progress, answer questions, and provide ongoing coaching to ensure high service levels. The role emphasizes analytical thinking, confidentiality, and adherence to healthcare billing guidelines.You will lead daily activities, manage workloads,...

Alta Resources is seeking a Data Auditor to support the Care Representative team and clients with quality control, coaching, and data analysis. The role involves monitoring calls, preparing reports, and helping launch new surveys and products with a consultative approach.Ideal candidates have call center exposure, strong communication skills, and the ability...

We are seeking a highly motivated and skilled Power Support Technician to join our dynamic technical support team. The Power Support Technician will be responsible for providing efficient and effective technical support for power-related issues, ensuring seamless operations of electrical systems including RMS, and resolving power-related incidents. This role...

Manage BPO teams (FTEs), monitor daily/weekly/monthly KPIs including NPS, CSAT, Reply Rate, FCR, SLA, AHTDesign and implement escalation protocols (L1-L3), act as final point of resolutionOptimize workforce scheduling, staffing allocation, and cross-functional collaborationCustomer Experience EnhancementAnalyze customer interaction data (voice/email/chat) to...

Med-Metrix in the Philippines is seeking an Operations Supervisor, bilingual in Spanish and English, to hire, train, and coach agents in our healthcare call center. You will monitor performance, manage daily activities, and ensure adherence to policies while maintaining HIPAA compliance.This role requires strong leadership, excellent communication, and the...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Dexcom is hiring a Staff Database Administrator to lead Oracle EBS and Oracle DB operations across enterprise systems. The role focuses on performance tuning, high availability, and security, with on-call rotations and global time-zone support.The ideal candidate brings 8+ years in Oracle DB/EBS administration, strong SQL/PL-SQL skills, and experience with...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    The Call Center Sales Manager oversees all aspects of our call center team. As...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  Are you a highly motivated leader with excellent communication skills? We’re...

Alta Resources in Pasig City, PH is seeking a Data Auditor to support client and Care Representative teams by monitoring calls, coaching, and preparing regular reports. You will analyze data, identify improvements, and collaborate with leadership and client teams to ensure program success.The role requires a Bachelor’s degree and at least one year in a...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a highly skilled and motivated Call Center Customer Service...

Virtual Rockstar is hiring a full-time Remote Patient Monitor on behalf of our Arkansas-based client. This role suits a compassionate nursing professional with Athena EMR experience who wants to improve patient outcomes through remote care. You will monitor vitals, perform outreach calls, document in Athena EMR, and coordinate with providers for timely...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We are seeking an experienced Call Center Operations Manager to join our...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We are seeking an Experienced Operations Supervisor to lead a team of agents...