call monitoring jobs in Manila

Concentrix is seeking an entry-level Quality Evaluator in Manila to monitor and evaluate call quality across inbound/outbound channels, including chat and email. You will contribute to program performance improvements by providing insights based on evaluations and maintaining knowledge of client products and services.The role involves monitoring a sample of...

Concentrix is seeking a Training and Quality role focused on monitoring and evaluating the quality of inbound/outbound calls and other customer contacts in order to ensure accuracy and adherence to standards. The role provides insights to drive program performance improvements.Collaborate with Quality Leadership, Operations, and clients to ensure scoring...

Concentrix in Makati City is seeking a 2026 Training and Quality GVPTP to monitor and evaluate inbound and outbound calls, emails, and chats for quality and adherence to standards. This entry-level role offers exposure to calibration sessions and quality audits to drive program improvements.A Bachelor's degree is preferred, with strong written and verbal...

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Frontier Tower Associates seeks a proactive Power Support Technician to maintain and troubleshoot our power systems, including RMS and associated infrastructure. The role involves in-house inspections, diagnostics, and implementing fixes to ensure reliability.The position requires a degree in Electronics or Electrical Engineering and 2+ years in related...

Cardinal Health International Philippines Inc. is seeking a Cloud Engineering professional focused on observability and monitoring to join our IT team in a hybrid capacity. You will work with Infrastructure, Applications, and BI teams to ensure scalable monitoring across providers and on-prem data centers.Strong scripting and cloud monitoring experience are...

R Control Room and Performance Monitoring Specialist (Open) We’re Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach ‘living energy’. We don’t just produce renewable energy, we live it – recognising our relationship with the people touched by our business and...

We’re Nadara. We work harmoniously with the power of nature and the communities around us to power lifetimes to come. We call our approach ‘living energy’. We don’t just produce renewable energy, we live it – recognising our relationship with the people touched by our business and supporting social, educational, cultural, and environmental...

Monitor system health across applications, infrastructure, APIs, and services using Splunk, Dynatrace, and Grafana.Review and respond to alerts, dashboards, and metrics in real time.Create, expand, and maintain dashboards and alerting to improve observability coverage.Perform initial triage using logs, traces, and metrics; identify symptoms and potential...

Perform risk-based investigations on simple to complex transaction monitoring alerts and cases, identifying activity that could be indicative of money laundering and terrorist financing, following MariBank's Standard TM SOP.Analyse customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known...

Discover your 100% YOU with MicroSourcing! Position: Executive Assistant – Overnight Monitoring Work setup & shift: WFH, Day shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

Key responsibilitiesMonitor system health across applications, infrastructure, APIs, and services using Splunk, Dynatrace, and GrafanaReview and respond to alerts, dashboards, and metrics in real timeCreate, expand, and maintain dashboards and alerting to improve observability coveragePerform initial triage using logs, traces, and metrics; identify symptoms...

Job DescriptionJob Description Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as HYBRID on NIGHT SHIFT. This means the successful candidate is expected to...

Concentrix Philippines in Manila is seeking a Team Leader to supervise a group of call center associates, driving performance through coaching, motivation and accountability. You will monitor work and attendance and ensure adherence to policy.You will coach, identify performance issues, implement corrective actions, and ensure service levels meet KPIs while...

Is this your next challenge as an Operations Monitoring Analyst? The DFSC Monitoring Analysts (MA) is responsible for the monitoring and timely escalation of all events notification that will arise during their working shift. Monitoring includes the Network Operation Center (NOC), Batch Jobs and Security Operation Center (SOC). MA is also responsible in the...

Job Description: About The Company We turn marketing into a powerful tool that helps businesses win in their market. We built a new type of platform: a marketplace for future customers. On our site, businesses buy leads the same way they buy products in an online store. They can see key details about each lead before they pay, which gives them clear...

Monitor system health across applications, infrastructure, APIs, and services using Splunk, Dynatrace, and Grafana.Review and respond to alerts, dashboards, and metrics in real time.Create, expand, and maintain dashboards and alerting to improve observability coverage.Perform initial triage using logs, traces, and metrics; identify symptoms and potential...