Software Quality Assurance Analyst

Join our dynamic team and make a meaningful impact in the healthcare industry. You'll play a pivotal role in ensuring accurate claims processing while advancing your career in a supportive and innovative environment. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix

Experience these exceptional benefits when you join Med-Metrix

• 8-Hour Shifts, Fixed Weekends Off
• Day 1 HMO with 2 of your dependents covered for FREE
• Medical Cash Allowance
• Rice Allowance
• Clothing Allowance
• Free Lunch Daily
• Paid Time Off
• Training and Staff Development
• Employee Engagement Activities
• Opportunities for Internal Mobility

Job Purpose

The Quality Assurance Analyst will be collaborating and supporting a cross-functional team and will focus on creating detailed, comprehensive and well-structured test plans and test cases. The work will involve reviewing and analyzing system specifications, conducting testing, both manual and automated, before product launches to ensure the software runs smoothly and meets client needs.

Duties and Responsibilities:

Responsible for testing complex and highly integrated software systems developed in a fast-paced agile development environment

• Help plan and design Test Strategies and QA procedures

• Engage in robust requirements review or story refinement

• Test planning and execution of Test Plan by coordinate with all team members to ensure completion

• Advocate for and ensure that the team performs the prescribed quality practices.

• Where exceptions are made, articulate the quality risk and potential impact/mitigation to the team, product manager or owner, and program manager

• Coordinate with QA Lead to plan and execute feature-level integration testing

• Ability to work independently and as a team member by taking initiative and being pro-active.

• ·Analyze, maintain, and track defects for testing

• Validate conformance to requirements and that acceptance criteria have been met

• Where acceptance criteria are not provided, work with Product to derive criteria, if needed

• Ensure that stories have met Definition of Done

• Summarize testing and validation results and communicate with project team members regarding status

• Escalate issues or obstacles appropriately and timely

• Provide insightful input to retrospectives.

• Performs other duties as requested

QUALIFICATIONS:

• Solid work experience as a Quality Assurance Tester or similar role for at least 5 years of experience

• Strong understanding of the QA process, and collaborating with Development team

• Must have basic knowledge of Katalon Automation, AWS, and SQL

• Experience in project management and QA methodology

• Ability to document and troubleshoot errors

• Knowledge and know-how to troubleshoot potential issues; experience with best practices around database operations.

• Strong oral and written communication skills with the ability to communicate technical and non-technical concepts to peers, customers, and management

• Must be capable of routinely making effective and timely decisions in alignment with departmental direction and based on sound business knowledge and industry best practices.

• Require ability to work independently with minimal supervision

• Ability to multi-task with several complex and demanding Projects

• Must have a conducive, private and secured work-at-home set-up based on Med-Metrix standards

• Education: Bachelor's degree in computer science or technical discipline or equivalent combination of education/experience.

Working Conditions:

• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.

• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, gender(including pregnancy, gender identity, and sexual orientation), parental status, national origin, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.