Sales Support Specialist

6 days ago

Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Full time

Job Description

The successful candidate must possess the following qualifications:

  • Microsoft excel - intermediate (understanding of formulas, graphs and pivot tables)
  • CRM - experience in operating in a CRM (preferred system - NAVLAB). General admin, data export etc.
  • Quoting - Microsoft excel and CW1 preferred

  • CW1 - Tariff maintenance, auto-rating, billings, costings, WIP's and Accruals, invoicing etc.

  • Prepare quotes for new and existing business.

  • Respond to ad-hoc requests from agent networks within service standards and develop and follow up on potential business opportunities.
  • Liaise with service providers to source rates in support of quotes requested.
  • Negotiating skills are required here to obtain the best possible costs.
  • Maintain a register of service providers and provide notification when rates expire.
  • Follow up on all quotes generated.
  • Follow up on quotes to record the statistical information on conversion rates.
  • Provide sales and activity reports to the executive director.
  • Updating rates in Cargowise One

Requirements:

  • Amenable to work in night shift.
  • With ideally Cargowise One experience in the quote module – particularly 'One-off quotes'.
  • Commercial-orientated and proactive individual.
  • Familiar with Import DAP Jobs.
  • With a minimum of 5 years of sales experience, preferably in the logistics/ freight industry.
  • Knowledgeable in EDI or incoterms.

Others:

  • Permanent WFH* (terms and conditions apply).
  • HMO and Life insurance coverage on the first day of work
  • Company to provide internet allowance and PC.
  • 20% Night Differential and Other Allowance
  • Loyalty award and Others.

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