Sales Support Specialist

2 days ago

Makati City, National Capital Region, Philippines Cloud Bridge Full time ₱360,000 - ₱720,000 per year

At Cloud Bridge, we transform how businesses use AWS cloud services. We specialise in Consultancy, Managed Services, Cloud Governance, FinOps, and AI/ML to unlock AWS's full potential.

Recognised as AWS's Rising Star Partner of the Year for 2023 in EMEA and 2022 in the UK&I, we're expanding globally with new offices in South Africa and Dubai, a strong presence in the Philippines, and our HQ in the UK.

We've managed hundreds of cloud migrations, architectural projects, cost optimisations, and support services for a diverse range of customers, from start-ups to public sector organisations.

As an AWS Premier Partner, we enhance IT experiences for clients across various sectors. If you're ready to make a difference and join an exciting journey with Cloud Bridge and AWS, we want to hear from you.

We're now looking for a Sales Support Specialist to join our growing Sales Support Team. This role will have a dedicated focus on the operational and administrative tasks associated with sales and marketing outreach campaigns, ensuring our sales team can engage effectively with the right customers at the right time.

Key Responsibilities:

  • Target Account List Management – Build, curate, and maintain target account lists aligned with sales priorities, campaigns, and AWS partnership objectives.
  • Data Enrichment & Prospecting – Use tools such as LinkedIn Sales Navigator, Cognism, and other enrichment platforms to source and verify accurate contact data for outreach campaigns.
  • CRM Data Accuracy – Ensure all contact and company records in HubSpot are accurate, enriched, and correctly segmented for targeted engagement.
  • Campaign Coordination – Support the setup, scheduling, and delivery of email and LinkedIn outreach sequences, ensuring alignment between marketing and sales.
  • Outreach Performance Tracking – Monitor and report on outreach engagement metrics (e.g., response rates, data quality issues, bounced emails) to inform improvements.
  • Sales Tool Enablement – Maintain and optimise the use of sales tools and platforms to streamline prospecting workflows.
  • Collaboration with Sales & Marketing – Partner with the sales and marketing teams to align outreach efforts with active campaigns, events, or AWS initiatives.
  • Administrative Support – Handle campaign-related administrative tasks such as uploading data, managing lists, updating dashboards, and tracking campaign status.
  • Process Improvement – Identify opportunities to improve data workflows, outreach efficiency, and CRM practices.
  • Global Outreach Support – Provide consistent operational support to account managers across Cloud Bridge's international regions.
  • Ad Hoc Support - Handle ad hoc support requests from line managers, providing timely and effective responses to emerging needs.

Crucial Skills

  • Strong attention to detail and data accuracy
  • Proficiency with HubSpot, LinkedIn Sales Navigator, and Data Enrichment tools
  • Excellent organisational and time management skills
  • Understanding of sales and marketing campaign workflows
  • Confident with data management and CRM hygiene
  • Strong communication and collaboration skills
  • Ability to work efficiently across multiple regions and teams
  • Analytical mindset for tracking and improving outreach performance
  • Proactive and process-driven approach

Benefits Overview

  • Competitive rate
  • 25 Days Paid Time-off
  • Birthday Leave
  • Flexible Working
  • Early Friday Finish (Monthly)
  • Company Laptop and Peripherals
  • Company Sabbatical Scheme
  • Personalised Training & Development Plan
  • Annual Wellness Allowance
  • Company Events
  • Wellbeing Support
  • Mental Health Champions
  • Calm App Subscription

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