Team Leader

5 days ago

Davao City, Davao, Philippines TalentSync Training and Development Full time ₱800,000 - ₱1,200,000 per year

Join the dynamic team as a Team Leader. In this exciting role, you will lead and motivate a talented team of administrative professionals, ensuring seamless operations and exceptional customer service. With the flexibility of working remotely, you'll have the opportunity to thrive in a supportive and collaborative environment.

What you'll be doing:

• Monitors team performance and oversees day-to-day operations

• Maintains an in-depth knowledge of account/s

• Provides feedback and coaching to a team of Virtual Assistants

• Provides weekly or bi-weekly performance coaching

• Drives performance, motivates and reinforces teamwork

• Communicates relevant information to the team on a timely basis

• Conducts up-training on process and policies update as needed

• Monitors and evaluates phone calls and emails for quality assurance

• Provide feedback and quality evaluation coaching weekly

• Provides team performance reports and analysis

• Conducts employee performance review with Ops Manager

• Recognizes high performance and rewards accomplishments

What we're looking for:

  • Preferably 1-2yrs experience as a team leader.
  • In-depth knowledge of performance metrics.
  • Solid computer skills, especially MS Excel.
  • Excellent communication and leadership skills.
  • Organizational and time-management skills.

Join our growing team and be a part of our success story. Apply Now

  • Team Leader

    1 week ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewWe're seeking a talented and experienced Team Leader to join our dynamic team in Davao City, Davao del Sur. As a Team Leader, you will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.ResponsibilitiesProvide day-to-day...

  • Team Leader

    3 weeks ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewWere seeking a talented and experienced Team Leader to join our dynamic team in Davao City, Davao del Sur. As a Team Leader, you will oversee and support a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.What Youll Be DoingProvide day-to-day leadership and guidance to...

  • Team Leader

    2 weeks ago

    Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time ₱20,000 - ₱35,000 per year

    Sixeleven Global Services & Solutions, Inc. is hiring a Full time Team Leader role in Bugac, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱20,000 - ₱35,000 per month

  • Team Leader

    3 weeks ago

    Davao City, Davao, Philippines Select VoiceCom Full time

    OverviewJoin to apply for the Team Leader | Davao Site role at Select VoiceCom3 days ago Be among the first 25 applicantsJoin to apply for the Team Leader | Davao Site role at Select VoiceComGet AI-powered advice on this job and more exclusive features.Key responsibilitiesProvide real-time support to assigned agents so they'll perform at their highest...

  • Team Leader

    1 week ago

    Davao City, Davao, Philippines FGC+ Full time

    Join to apply for the Team Leader role at FGC+2 days ago Be among the first 25 applicantsJoin to apply for the Team Leader role at FGC+About FGC+About FGC+About FGC+Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we\'ve built strong remote teams, developed customized...

  • Team Leader

    2 weeks ago

    Davao City, Davao, Philippines Select VoiceCom Full time

    KEY FUNCTIONS/RESPONSIBILITIESProvide real-time support to assigned agents so they\'ll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees who experience work and/or personal problems, providing...

  • Team Leader

    1 week ago

    Davao City, Davao, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,400,000

    Job Title: Team LeaderWe are seeking an experienced and skilled Team Leader to oversee our team's daily operations.Provide exceptional service to clients by handling calls, tickets, and resolving issues in a timely manner.Work collaboratively with the training team to ensure new hires receive comprehensive onboarding and support.Conduct regular performance...

  • Team Leader for Contact Center in Davao

    2 weeks ago

    Davao City, Davao, Philippines Private Advertiser Full time $104,000 - $130,878 per year

    About the CompanyWe are a global healthcare operations provider delivering high-quality customer service solutions. Our contact center supports healthcare clients with empathy, accuracy, and professionalism.Role OverviewWe are looking for a Team Leader to manage a team of Healthcare Customer Service Representatives in a dynamic contact center environment....

  • Call Center Team Leader

    3 days ago

    Davao City, Davao, Philippines Vector Link Infotech Solutions Full time ₱468,000 per year

    Vector Link Infotech Solutions is looking for a Call Center Team LeaderCome join our teamVector Link Infotech Solutions provides tech-enabled Property Management services to deliver simple and satisfying experiences for residents and investors.Vector Link Infotech Solutions offers a Comprehensive Total Rewards Package of Benefits containing:Competitive...

  • Team Leader

    2 weeks ago

    Davao City, Davao, Philippines FGC+ Full time ₱350,000 per year

    *About FGC+*Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of...