Technical Support Engineer

4 days ago

Philippines PSSLAI Full time $40,000 - $60,000 per year

Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.

If you're ready to serve those who serve and protect, join us today and make a difference

Technical Support Engineer (Server/Network/System)

The Technical Support Engineer is responsible for the first‑line support for end‑users across PSSLAI's desktop and business systems related to server, network and systems. Responsibilities include troubleshooting Windows PCs, Microsoft Office/O365, IP telephony, wireless networking, printers, scanners, displays, OS patching and imaging, antivirus, and basic Active Directory account management.

This role ensures timely resolution of incidents, accurate escalation, and adherence to service level agreements while maintaining system uptime and user satisfaction.

Required Skills, Knowledge and Characteristics

  • Qualifications
  • Bachelor's or Associate degree in IT, Computer Science, or related field
  • 1–3 years' experience in a helpdesk or desktop support role
  • ITIL Foundation or CompTIA A+ certification preferred
  • Knowledge and experience in a financial institution environment is a plus.
  • Skills and Competencies
  • Proficient with Windows PC administration and Microsoft Office/O365 troubleshooting
  • Familiarity with IP telephony, Wi Fi configuration, and peripheral support
  • Experience with OS imaging tools and antivirus software
  • Basic Active Directory user and group management
  • Strong customer service orientation and communication skills
  • Understanding of banking and financial industry operational and security requirements

Kindly email you resume to , and

Format on the email subject: Fullname, Code, (ex: Juan Dela Cruz, TSE)

Employee Benefits
At Public Safety Savings and Loan Association Inc. (PSSLAI), we know that our people are the most critical component of the Association's success, that's why we developed healthier workspaces and poured our effort in forming a highly competitive remuneration and comprehensive benefits package for our employees. If you find fulfillment in serving those who serve and protect the country, be a part of the PSSLAI family today
Other benefits includes:
Health and insurance coverage
Retirement benefit plan
Yearly vaccinations (Flu, Pneumonia, Cervical, etc.)
Free use of facilities (Gym, The PEAK, Roof Deck, etc.)
Scholarship program
PSSLAI Membership (for regular employees)
Internship Programs
The Public Safety Savings and Loan Association Inc. (PSSLAI) Internship Program offers an exciting opportunity for students to gain hands-on experience in the financial services industry. Interns will work closely with experienced professionals and develop key skills in areas such as financial management, customer service, marketing, logistics/procurement, and operations.
Join Us Now
If you find fulfillment in serving those who serve and protect the country, fill out the form

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