Customer Service Representative

9 hours ago

Antipolo A, Philippines JoyRide Superapp Full time ₱150,000 - ₱250,000 per year

Customer Service Representative (Local Account)

Job Responsibilities:

  • Address and resolve concerns from mobile app users while delivering excellent customer service
  • Respond to customer inquiries promptly and professionally to ensure a positive experience
  • Coordinate with relevant teams throughout the order fulfillment process—from pickup to drop-off—to maintain service quality
  • Perform other related tasks as assigned

Qualifications:

  • Graduate of any Bachelor's Degree program
  • Tech-savvy and familiar with social media platforms
  • Proficient in Microsoft Office applications
  • Excellent communication skills in both English and Filipino; proficiency in Bisaya is a plus.
  • Strong conflict resolution and problem-solving skills
  • Able to work independently with minimal supervision
  • Willing to be assigned to our Marcos Highway, Antipolo City office

Job Type: Full-time

Ability to commute/relocate:

  • Antipolo City A: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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