Customer Service Representative
9 hours ago
Customer Service Representative (Local Account)
Job Responsibilities:
- Address and resolve concerns from mobile app users while delivering excellent customer service
- Respond to customer inquiries promptly and professionally to ensure a positive experience
- Coordinate with relevant teams throughout the order fulfillment process—from pickup to drop-off—to maintain service quality
- Perform other related tasks as assigned
Qualifications:
- Graduate of any Bachelor's Degree program
- Tech-savvy and familiar with social media platforms
- Proficient in Microsoft Office applications
- Excellent communication skills in both English and Filipino; proficiency in Bisaya is a plus.
- Strong conflict resolution and problem-solving skills
- Able to work independently with minimal supervision
- Willing to be assigned to our Marcos Highway, Antipolo City office
Job Type: Full-time
Ability to commute/relocate:
- Antipolo City A: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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