Customer Service Representative

13 hours ago

Lipa A, Philippines Knack RCM (formerly HealthyBOS) Full time ₱216,000 - ₱240,000 per year

A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.

Key Responsibilities:

  • Respond to customer inquiries and provide accurate, satisfactory solutions
  • De-escalate situations involving dissatisfied customers with patience and professionalism
  • Inform clients about company products, services, and policies via outbound calls
  • Assist customers with troubleshooting, navigating the website, or using products/services
  • Maintain and update customer accounts, including billing, shipping, and warranty information
  • Work collaboratively with other call center professionals to improve customer service quality

Qualifications:

  • Strong written and verbal communication skills
  • Excellent active listening and interpersonal abilities
  • Patient and empathetic approach to customer interactions
  • Strong organizational and time management skills
  • Ability to adapt and work efficiently in fast-paced environments
  • Computer literacy and familiarity with multi-line phone systems
  • In-depth knowledge of company products/services
  • Expertise in relevant customer service areas (accounts, sales, tech support, etc.) is a plus.
  • Fresh graduates are welcome to apply.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

  • Customer Service Representative

    14 hours ago

    Lipa City, Calabarzon, Philippines ResultsCX Full time ₱150,000 - ₱250,000 per year

    Customer Experience Representative - LipaHiring nowWant to work near your home in the south? This is the best time to move to a greater career at ResultsCX Lipa S howcase your skills and be recognized for your achievements as a Customer Service Represent at iv e At ResultsCX, we provide exceptional customer service to our clients while making a better...

  • Customer Service Representatives

    15 hours ago

    Lipa City, Calabarzon, Philippines Private Advertiser Full time ₱20,000 - ₱25,000 per year

    Job Title: Customer Service Representative Location: Lipa City Employment Type: Full-TimeWe arelooking for enthusiastic and dedicated Customer Service Representatives to join our growing team.What You'll Do:Handle inbound customer interactions with professionalism and empathyResolve customer inquiries, complaints, and issues efficientlyProvide accurate...

  • Customer Service Representatives

    13 hours ago

    Lipa City, Calabarzon, Philippines Private Advertiser Full time ₱180,000 - ₱360,000 per year

    Job Title: Customer Service Representative Location: Lipa City Employment Type: Full-Time/SeasonalWe arelooking for enthusiastic and dedicated Customer Service Representatives to join our growing team.What You'll Do:Handle inbound customer interactions with professionalism and empathyResolve customer inquiries, complaints, and issues efficientlyProvide...

  • Healthcare Customer Service Representative

    4 weeks ago

    Lipa, Philippines TeleTech Holdings, Inc. Full time

    Your potential has a place here with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines...

  • Customer Service Representative

    4 days ago

    Lipa City, Calabarzon, Philippines Littelfuse Full time ₱150,000 - ₱250,000 per year

    Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial,...

  • Customer Service Representative

    2 weeks ago

    Cainta A, Philippines QMS Manila Inc. Full time ₱144,000 - ₱276,000 per year

    Job descriptionInbound calls to assist clients with the cloud-based system used to keep patients' medical records, making it accessible for medical practitioners anywhere in the US.Provide Customer support and help resolve customer queries Handle.Ensuring customer requests are managed in an appropriate and timely manner.With Healthcare Account is an...

  • Customer Experience Representative

    2 weeks ago

    Lipa, Philippines ResultsCX Full time

    Overview Customer Experience Representative - Lipa at ResultsCX . Join to apply for the Customer Experience Representative - Lipa role at ResultsCX . Responsibilities Provide excellent customer service Communicate with customers over the phone, via email, and/or online chat Multitask on multiple computer screens and windows to attend to the customer’s...

  • Customer Experience Representative

    2 weeks ago

    Lipa, Philippines The Results Companies Full time

    Customer Experience Representative - Lipa Hiring now! Want to work near your home in the south? This is the best time to move to a greater career at ResultsCX Lipa! S howcase your skills and be recognized for your achievements as a Customer Experience Represent at iv e! At ResultsCX, we provide exceptional customer service to our clients while making a...

  • Healthcare Customer Service Representative

    1 week ago

    Lipa City, Calabarzon, Philippines TTEC Full time ₱150,000 - ₱250,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As aHealthcare Customer Service Representative working onsite in Lipa,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...

  • Chat Customer Service Representative

    4 days ago

    Lipa City, Calabarzon, Philippines TTEC Full time ₱180,000 - ₱360,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As aChat Customer Service Representative working onsite in Lipa,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...