Customer Service Representative/Field Dispatcher

Scope of WorkAnswer phones, chats, and emails promptly and professionallySchedule the appointmentProcess outbound and receive inbound calls from customers confirming appointmentProcess outbound and receive inbound calls from field technicians to update work order statusModify work orders to reflect order line-item changes or deletionsCancel, reschedule, or...

Job DescriptionThe Customer Service Representative/Field Dispatcher will be responsible for providing exceptional customer service through various communication channels, including phone, chat, and email. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Answer and...

OverviewJoin to apply for the Customer Service Representative role at QBE Insurance.The purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role involves following specific procedures to close out work...

DUTIES AND RESPONSIBILITIES:Coordinate and dispatch field service engineers/technicians for Telco Globe Project.Monitor and track dispatched personnel to ensure timely task completion.Communicate with clients and internal teams regarding job assignments.Maintain accurate logs and reports of dispatched work orders.Address any scheduling conflicts and provide...

Job DescriptionScope of Work:- Process requests from customers by assigning technicians to work orders base on the scope of work, tech skill set, tech availability and location. - Confirm all the appointments with the customers prior to the tech arriving. - Work with technicians to update job status, job notes, deliverables, and assign them to remote...

Scope of Work: Answer phones, chats, and emails promptly and professionally.Schedule theProcess outbound and receive inbound calls from customers confirming appointments.Process outbound and receive inbound calls from field technicians to update work order status.Modify work orders to reflect order line-item changes or deletions.Cancel, Reschedule, or place...

OverviewThe Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for...

The Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for successful...

The Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for successful...

OverviewThe Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for...