Field Service Coordinator

10 hours ago


Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱500,000
Job Description

The Customer Service Representative/Field Dispatcher will be responsible for providing exceptional customer service through various communication channels, including phone, chat, and email. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Answer and respond to customer inquiries in a timely and professional manner.
  • Schedule appointments and coordinate with field technicians to ensure seamless execution of work orders.
  • Process and manage work orders, making necessary modifications or cancellations as required.
  • Notate customer accounts and maintain accurate records.
Requirements

To be successful in this role, candidates must possess:

  • At least 2 years of college education.
  • 1 year of experience in a BPO setting, preferably in a field service/dispatch or customer service account.
  • Excellent communication and interpersonal skills.
  • Ability to work on a shifting schedule and on-site, if required.
Location

Cebu and GenSan are the preferred locations for this position.



  • Cebu City, Central Visayas, Philippines CallTek Full time

    Scope of WorkAnswer phones, chats, and emails promptly and professionallySchedule the appointmentProcess outbound and receive inbound calls from customers confirming appointmentProcess outbound and receive inbound calls from field technicians to update work order statusModify work orders to reflect order line-item changes or deletionsCancel, reschedule, or...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time

    Scope of Work:Answer phones, chats, and emails promptly and professionally.Schedule theProcess outbound and receive inbound calls from customers confirming appointments.Process outbound and receive inbound calls from field technicians to update work order status.Modify work orders to reflect order line-item changes or deletions.Cancel, Reschedule, or place...

  • Field Sales Executive

    18 hours ago


    Cebu City, Central Visayas, Philippines Hellmann Worldwide Logistics Full time

    OverviewHellmann Worldwide Logistics is a global logistics provider founded in 1871, offering high-performance solutions in Airfreight, Seafreight, Road & Rail, and Contract Logistics. The company emphasizes customer-centric service, digital transparency, and optimized supply chains.Role DescriptionThis is a full-time on-site role for a Field Sales Executive...


  • Cebu City, Central Visayas, Philippines Kinettix Inc. Full time

    We are looking for a versatile Junior Technical Coordinator. This role blends technical expertise with project coordination responsibilities, offering a unique opportunity to leverage technical skills while ensuring smooth project delivery. As a Junior Technical Coordinator, you will oversee the technical aspects of support, manage network infrastructure,...


  • Ormoc City, Eastern Visayas, Philippines LBC Express, Inc. Full time

    The role will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure...


  • Ormoc City, Eastern Visayas, Philippines LBC Express, Inc. Full time

    The role will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure...

  • Field Sales Executive

    4 weeks ago


    Cebu City, Central Visayas, Philippines CAPEX Full time

    Cargo Padala Express Forwarding Services CorpJob SummaryLocationCebuWork TypeFull-TimeDivisionCommercial and Sales ManagementResponsibilitiesIdentify potential clients through research, networking, and cold calling.Develop and maintain a pipeline of prospects.Conduct face-to-face meetings with clients to present products and services.Prepare and deliver...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and...


  • Cebu City, Central Visayas, Philippines beBeePayroll Full time

    Job Title: Compensation CoordinatorThe role of a Compensation Coordinator involves managing the entire compensation process, ensuring timely and accurate payments to employees while adhering to relevant laws and regulations.This position requires coordinating with HR and other departments to obtain necessary employee details for the compensation process. The...

  • Project Coordinator

    18 hours ago


    Cebu City, Central Visayas, Philippines CallTek Full time

    OverviewCoordinates and oversees all project management activities for installation projects.ResponsibilitiesSend welcome letters to clients upon the assignment of a new project.Act as a point of contact and communicate project status to key stakeholders.Coordinate, attend and participate in stakeholder meetings.Assist with installation schedule...