Collector/Messenger
17 hours ago
The Collector is responsible for ensuring the timely and accurate collection of receivables from customers. The role involves close coordination with clients, sales, and accounting teams to monitor outstanding balances, follow up on payments, and ensure proper documentation in compliance with company policies
KEY RESPONSIBILITIES
- Collection and Follow-up
Conduct regular follow-ups with customers through calls, emails, or official correspondence to ensure prompt payment.
Coordinate with the Sales and Billing departments to resolve any invoice or delivery discrepancies that may cause payment delays.
- Documentation and Compliance
Ensure all collections and invoices are supported by complete documentation (e.g., delivery receipts, sales invoices, packing lists, purchase orders, truck scale tickets).
Maintain accurate records of collection activities and update payment status in the accounting system.
- Customer Relations
Build and maintain positive relationships with customers while ensuring company collection policies are properly enforced.
Handle customer inquiries and disputes in a professional and timely manner.
- Reporting and Coordination
Prepare and submit regular reports on collections, outstanding accounts, and problematic customers to management.
Recommend accounts for escalation, legal action, or write-off when necessary.
Coordinate with internal departments (Sales, Logistics, Accounting) to verify delivery and billing records.
QUALIFICATIONS
At least 1–2 years of experience in collections, accounts receivable, or customer account management.
Experience in dealing with corporate clients and resolving payment or documentation issues.
Familiarity with invoicing, billing processes, and collection documentation (e.g., delivery receipts, sales invoices, and proof of delivery).
Can drive motorcycle
Job Types: Full-time, Permanent
Pay: Php18,070.00 per month
Work Location: In person
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